[Remote] PT Clinical Navigator (Shift: 8:30AM - 5:30PM EST / 7:30AM - 4:30PM CST) at TailorCare

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Doctor of Physical Therapy (DPT) or Master of Physical Therapy (MPT)
Current, unrestricted PT license in Georgia (Compact License strongly preferred)
Minimum 2 years of relevant experience in physical therapy or MSK-related clinical roles
Strong written and verbal communication skills
Experience using data to optimize clinical workflows
Demonstrated ability to navigate fast-paced environments
High comfort level with technology (Google Suite, CRMs, dual-monitor workflows, real-time communication platforms)

Responsibilities

Conduct clinical intake assessments and gather key information to evaluate patients’ MSK conditions
Build trust-based relationships with patients
Provide education, shared decision-making, and guidance to patients
Monitor patient progress and provide motivational coaching
Identify and address barriers to care
Serve as a liaison between patients, care teams, and external providers
Deliver timely clinical updates and communicate key milestones or concerns
Escalate complex cases to appropriate team members
Partner with care team members to ensure seamless patient experiences
Accurately document all patient interactions and assessments
Adhere to established protocols for call times and assessments
Participate in team meetings and knowledge-sharing forums
Perform other duties as assigned

Skills

TailorCare

Personalized care navigation for musculoskeletal pain

About TailorCare

TailorCare provides personalized healthcare services for patients experiencing joint, back, and muscle pain. The company focuses on creating specialized treatment plans for individuals with musculoskeletal issues. Their approach involves care navigation, where they connect patients with specialists, coordinate appointments, and explain treatment options, ensuring that patients receive tailored care that meets their specific needs. Unlike many competitors, TailorCare partners with health plans and risk-bearing entities, allowing them to offer their services at no additional cost to patients. The goal of TailorCare is to empower patients to make informed decisions about their health, improve patient outcomes, and reduce unnecessary treatments, ultimately leading to cost savings for both patients and healthcare partners.

Chicago, IllinoisHeadquarters

2022Year Founded

$60MTotal Funding

SERIES_BCompany Stage

HealthcareIndustries

11-50Employees

Benefits

Remote Work Options

Unlimited Paid Time Off

Parental Leave

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

401(k) Retirement Plan

401(k) Company Match

Risks

Integration challenges with RecoveryOne could lead to operational inefficiencies.

Regulatory scrutiny may arise from the RecoveryOne acquisition.

Dependence on health plan partnerships could impact revenue if relationships change.

Differentiation

TailorCare offers personalized care navigation for musculoskeletal pain management.

The company partners with health plans to provide cost-effective care solutions.

TailorCare integrates virtual physical therapy through its acquisition of RecoveryOne.

Upsides

The rise of telehealth expands TailorCare's digital health service opportunities.

Partnerships with major health plans enhance TailorCare's market reach.

Focus on value-based care aligns with TailorCare's cost-reduction model.

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