[Remote] Clinical Case Manager at Catalist

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Behavioral HealthIndustries

Requirements

Master's degree from an accredited college or university in social work, marriage family therapy, or counseling
Current registration as an Associate with the California Board of Behavioral Sciences
Licensed Clinical Psychologist, LCSW, LMFT, or LPCC strongly preferred
One to two years of related professional experience working with children with autism spectrum disorders (ASD) and/or other related developmental disabilities in a multi-disciplinary team setting preferred
Knowledge of community resources
Previous experience with clinical case management
Demonstrated expertise in crisis management
Able to conduct strengths-based, client-centered clinical screener and refer clients for clinically appropriate services
Must adhere to all federal, state, and local laws/legislations as applicable as well as HIPAA laws and regulatory agencies
Sensitivity to working with an ethnically, linguistically, culturally, and economically diverse population
A commitment to the values of the organization while demonstrating good judgment, flexibility, patience, and discretion when dealing with confidential and sensitive matters
Knowledgeable in Microsoft Office (Outlook, Word, Excel, etc.)
Ability to work in a fast-paced environment

Responsibilities

Follows care plan through effective case management
Responsible for assessing and addressing risk, and escalates high-risk clinical concerns to supervisor
Serves as a liaison between treatment providers, funding sources, and client families
Collaborates with key stakeholders to address clinical concerns related to client care
Serves as the main contact for client families and funders and responds to all inquiries to ensure that they are addressed
Responsible for conducting service recovery efforts through a thorough clinical review of current care plan (i.e., understanding barriers, challenges, clinical progress, and desired outcomes) with client families
Addresses and resolves any issues or complaints from client families to improve client satisfaction and access to medically necessary services through service recovery
Responsible for reviewing clinical appropriateness of provider transfer requests and supports client’s transition to next treating provider
Completes documentation regarding all interactions with the client, provider, and interdisciplinary team, using appropriate systems and procedures in a timely manner, per agency policies
Supports Clinical Escalation Specialists and Provider Case Manager to address complaints and grievances by conducting client case reviews and client family outreach. Documents all client family complaints and grievances, and submits documentation to the Catalight Quality department, per policy requirements
Responsible for supporting identified coverage needs related to Behavioral Health Screening
Monitors and analyzes trends in caregiver concerns
Prepares and presents data to management on caregiver trends
Participates in special projects, and assists with additional duties or tasks, as assigned by supervisor

Skills

Key technologies and capabilities for this role

Case ManagementCare CoordinationRisk AssessmentService RecoveryClinical DocumentationStakeholder CollaborationBehavioral HealthClient LiaisonTreatment PlanningProvider Network Management

Questions & Answers

Common questions about this position

What education and licensure are required for the Clinical Case Manager role?

A Master's degree from an accredited college or university in social work, marriage family therapy, or counseling is required, along with current registration as an Associate with the California Board of Behavioral Sciences. Licensed Clinical Psychologist or LCSW is also needed.

Is this a full-time position?

Yes, this is a full-time employment opportunity.

What are the main responsibilities of the Client Case Manager?

The role involves following care plans, assessing risks, serving as a liaison between families, providers, and funders, conducting service recovery, resolving complaints, and documenting interactions.

What is the salary or compensation for this position?

This information is not specified in the job description.

What qualifications make a strong candidate for this role?

Candidates with a Master's degree in social work, marriage family therapy, or counseling, current registration as an Associate with the California Board of Behavioral Sciences, and licensure as a Clinical Psychologist or LCSW will be strongest.

Catalist

Data services for progressive organizations

About Catalist

Catalist provides data and related services to progressive organizations, helping them connect with and influence the people they need to reach. Their main product is a comprehensive database that includes information on over 240 million voting-age individuals across the United States. This database is continuously updated and enhanced, allowing organizations to better understand their target audiences. What sets Catalist apart from competitors is its exclusive focus on progressive groups and its commitment to serving the community through a trust model. The goal of Catalist is to empower progressive organizations to effectively mobilize voters, advocate for issues, and build strong memberships.

None, NoneHeadquarters

2006Year Founded

$2MTotal Funding

PRE_SEEDCompany Stage

Data & Analytics, Social ImpactIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Medical and Dependent Care Flexible Spending Accounts (FSAs)

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Hybrid Work Options

Professional Development Budget

Student Loan Assistance

Risks

Scrutiny on data privacy practices may lead to regulatory challenges for Catalist.

Alternative data platforms could dilute Catalist's market share.

Political campaigns building in-house data teams may reduce demand for Catalist's services.

Differentiation

Catalist exclusively serves progressive organizations, creating a niche market advantage.

The company compiles and updates data on over 240 million voting-age individuals.

Catalist has nearly a decade of experience as a data utility for the progressive community.

Upsides

Growing demand for data-driven political strategies enhances Catalist's service relevance.

Advancements in data integration technologies improve the accuracy of Catalist's voter files.

Increased collaboration with progressive organizations boosts Catalist's influence and reach.

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