Client Success Manager - Spotify at Aleph

Seoul, South Korea

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Digital Advertising, Advertising TechnologyIndustries

Requirements

Bachelor's degree with at least 6 years of experience in digital media sales, working with large advertisers and advertising agencies
Established relationships with marketing decision makers at companies and agencies
A track record demonstrating an ability to develop and grow a book of business
Excellent communication and presentation skills
Enthusiastic Spotify user with relevant experience and a passion for learning

Responsibilities

Establish a collaborative business relationship between Spotify and global/local advertisers/agencies based in Thailand
Create consultative sales presentations to demonstrate how Spotify’s advertising products can be leveraged to connect with consumers
Help advertisers build and execute effective campaigns, measure results, and renew / up-sell to drive revenue growth
Thought leadership – immersing yourself in the evolving social media landscape, and adapting to Spotify’s ongoing product developments
Mentoring new team members as our organization grows
Understanding of Spotify selling best practice and techniques (e.g., objection handling, competitive selling)
Ability to influence internal and vendor stakeholders without authority, with clear, persuasive written and verbal presentations and update
Work with the Sales and cross-functional teams to become a trusted partner for all things data
Support on regular business performance reviews and drive competitive insights to influence strategies/ plans

Skills

Key technologies and capabilities for this role

Spotify AdsClient Success ManagementConsultative SalesSales PresentationsDigital AdvertisingAdvertiser RelationshipsAgency ManagementMedia Planning

Questions & Answers

Common questions about this position

Is this position remote or office-based?

This position is located in the office in Seoul, South Korea and will require some local travelling to client and agency locations.

What is the salary for this Client Success Manager role?

This information is not specified in the job description.

What key skills are required for this role?

Key skills include creating consultative sales presentations, building and executing campaigns, thought leadership in social media, mentoring team members, Spotify selling best practices like objection handling, influencing stakeholders with persuasive communication, and working with sales and cross-functional teams on data.

What is the company culture like at Aleph?

Aleph offers a fast-growing, innovative team environment where your work makes a direct impact, in a dynamic, global setting focused on digital advertising revolution.

What makes a strong candidate for this Client Success Manager position?

Strong candidates are enthusiastic Spotify users with relevant experience in media sales, a passion for learning, and the ability to establish collaborative relationships with advertisers and agencies.

Aleph

Enhances spreadsheets for financial planning teams

About Aleph

Aleph enhances the financial planning and analysis (FP&A) process by improving the functionality of spreadsheets, which are widely used by finance teams. Instead of replacing Excel with new web-based tools, Aleph integrates advanced features into the familiar spreadsheet environment. This allows finance professionals to continue using a tool they are comfortable with while gaining access to real-time data integration, automated reporting, and collaborative capabilities. Unlike traditional FP&A solutions that require users to learn new systems, Aleph's approach minimizes the learning curve and maximizes productivity. The company operates on a subscription-based model, providing continuous updates and improvements to its software, which helps finance teams streamline their budgeting and forecasting tasks. Aleph's goal is to empower finance teams to work more efficiently and effectively by supercharging the spreadsheets they already rely on.

New York City, New YorkHeadquarters

2020Year Founded

$16.4MTotal Funding

SERIES_ACompany Stage

Fintech, Financial ServicesIndustries

11-50Employees

Benefits

Remote Work Options

Risks

Competition from established FP&A providers like Anaplan and Adaptive Insights is increasing.

Scaling operations in new markets like Nigeria may require additional resources.

Spreadsheet reliance may face criticism from companies seeking innovative FP&A tools.

Differentiation

Aleph enhances spreadsheet capabilities, unlike traditional FP&A tools replacing Excel.

Aleph offers real-time data integration with 150+ integrations, streamlining financial processes.

Aleph's no-code dashboards allow finance teams to interact with data easily.

Upsides

Growing demand for real-time data integration boosts Aleph's market potential.

No-code platforms trend supports Aleph's user-friendly approach for finance teams.

Aleph's expansion into Nigeria taps into emerging market fintech opportunities.

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