Senior Client Success Manager
EnergyHubFull Time
Senior (5 to 8 years)
Key technologies and capabilities for this role
Common questions about this position
Yes, this is a fully remote position.
This information is not specified in the job description.
The role requires a minimum of 3 years of professional work experience in customer-facing roles, strong empathy and communication skills, ability to quickly learn new topics and tools like Salesforce and Front, and competent writing skills.
Atticus has a mission-driven culture focused on connecting people in crisis with life-changing aid, with rapid growth as the team size doubled in the past year and is expected to double again in 2024, and boasts 8,000+ five-star client reviews.
Strong candidates will have at least 3 years in customer-facing roles like CX, sales, or support, excellent empathy and communication for handling sensitive topics, quick learning ability for tools like Salesforce, and solid writing skills.
Legal support for disability benefit claims
Atticus assists individuals in navigating complex government and insurance systems to claim disability benefits, workers' compensation, and VA benefits. The company offers services such as initial consultations, case reviews, and connects clients with experienced lawyers who can address their specific legal needs. Atticus stands out from competitors by providing fast, free advice and personalized support, which enhances clients' chances of successfully obtaining the financial aid they deserve. The goal of Atticus is to help individuals in crisis by offering expert guidance and legal support, ensuring they receive the necessary financial assistance to regain their self-sufficiency.