Job Description

Employment Type: Full-Time

About Us

Foodsmart is the leading telenutrition and foodcare solution, backed by a robust network of Registered Dietitians. Our platform is designed to foster healthier food choices, drive lasting behavior change, and deliver long-term health outcomes. Through our highly personalized, digital platform, we guide our 2.2 million members—including those in employer-sponsored health plans, regional and national Medicaid managed care organizations, Medicare Advantage plans, and commercial insurers—on a tailored journey to eating well while saving time and money.

Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the entire family, optimizing ingredients both at home and on the go. We partner with national and regional retailers across the U.S., many of whom accept SNAP/EBT, making healthier food more accessible. Additionally, we assist members with SNAP enrollment and management, providing tangible access to nutritious food.

In 2024, Foodsmart secured a $200 million investment from TPG’s Rise Fund, which supports entrepreneurs dedicated to achieving the United Nations’ Sustainable Development Goals. This investment will help us expand our reach, particularly to low-income workers who are disproportionately affected by diet-related diseases.

At Foodsmart, our mission is to make nutritious food accessible and affordable for everyone, regardless of economic status. We are committed to a set of core values that shape our culture and work environment:

• Measured: We make data-driven, truth-seeking decisions.
• Impactful: We are fueled by achieving our mission and vision.
• Collaborative: We help each other be better and create a positive environment.
• Hungry: We maintain a healthy growth mindset, seeking to overcome challenges with courage.
• Joyful: We take joy in each other, our work, and the privilege of doing this work.

Whether you're a dietitian, a commercial leader, or a technologist, working at Foodsmart means being part of a team that is passionate, supportive, and driven by a shared purpose. Join us in transforming the way people access and enjoy healthy food.

About the Role

The Client Engineering team leverages deep technical product knowledge, agile development skills, internal partnerships with Sales, Customer Experience, and Product, and a bias for client advocacy to ensure development and implementation of Foodsmart solutions that fulfill the needs of current clients and future market strategies. The team exceeds client expectations with bespoke solutions design, new feature development, process automation, and implementation tool optimization.

The Client Engineer proactively identifies and solves for inefficiencies with internal system logic or processes, fulfills client needs with sound technical solutions, develops purposeful product features and toolsets, and directly engages with internal and external client teams. Your combination of technical expertise, excellent communication skills, innovative problem-solving, and adaptability to changing priorities and tasks will be essential in propelling our mission to positively influence lives through the synergy of technology and nutrition.

Responsibilities

• Partner with sales, product, and clients to understand recurring platform problems or requests, define patterns, and translate them into well-designed technical solutions aligned with our product strategy and architecture principles.
• Develop and prototype proof-of-concept solutions for complex client use cases or new markets (e.g., new integrations or workflows).
• Partner with the Product team to design and develop client-impacting tools or features within existing product development sprints.
• Act as a technical liaison for client implementations and growth teams, identifying technical gaps and challenges, and scoping sound, scalable new or customized solutions.
• Represent technical status, and bl...