[Remote] Client Delivery Associate (Contract) at Maven Clinic

Remote

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare Technology, Digital Health, Women's Health, Family Building, Maternity Care, Pediatrics, Menopause CareIndustries

Requirements

Candidates should have 1-3 years of experience in client delivery, operations, project management, or a related field, with a Bachelor's degree or equivalent experience. Strong communication, interpersonal, organizational, and project management skills are essential, along with an analytical mindset and a proactive, entrepreneurial spirit. Familiarity with the healthcare ecosystem, health plans, digital health platforms, and tools like Salesforce, Asana, and Looker are considered a plus.

Responsibilities

The Client Delivery Associate will manage and support high-volume client implementations, serving as the point of contact for project status updates, open issues, and escalation management. They will support and execute implementation plans, including documentation, configuration requirements, and quality assurance checks, to ensure successful launches. Responsibilities also include creating and managing configuration and integration tickets, updating client-facing documentation, and collaborating across teams to resolve issues and drive seamless client experiences.

Skills

Client Delivery

Payer Implementations

Employer Implementations

Project Management

Communication

Problem-Solving

Detail-Oriented

Maven Clinic

Digital health platform for women's healthcare

About Maven Clinic

Maven Clinic provides a digital health platform focused on women's and family health services. It offers a wide range of support, including preconception care, fertility preservation, IVF, adoption, surrogacy, and menopause care. The platform connects users with dedicated Care Advocates and utilizes data-driven insights to ensure equitable access to healthcare, regardless of location or background. This approach helps improve health outcomes and reduces the need for expensive medical procedures. Maven Clinic's services include on-demand appointments with specialized providers, ongoing assessments, and proactive check-ins, which enhance member engagement and allow for early risk identification. The company aims to deliver comprehensive care while achieving significant clinical and business returns on investment.

New York City, New YorkHeadquarters

2014Year Founded

$416.1MTotal Funding

SERIES_FCompany Stage

HealthcareIndustries

1,001-5,000Employees

Benefits

Unlimited paid time off

14 weeks fully paid parental leave and return-to-work plan

Market-based compensation and equity

Medical, dental, and vision plans (100% covered options)

Free membership with One Medical

Free access to Maven, with credits for friends and family

401(k) match

Paid month-long sabbatical after 5 years

Risks

Increased competition from AI-driven startups like Abridge could impact Maven's market position.

Flat deal activity in healthcare IT may slow future funding opportunities for Maven Clinic.

Growing FemTech market could lead to increased competition from new entrants in reproductive health.

Differentiation

Maven Clinic offers comprehensive women's and family health services, including IVF and surrogacy.

The platform provides equitable access to care through dedicated Care Advocates and data insights.

Maven Clinic's holistic approach reduces costly procedures with proactive healthcare interventions.

Upsides

Maven Clinic raised $125M in Series F, becoming the highest valued in its sector.

The rise of FemTech presents opportunities for Maven to expand and capture market share.

Increased employer demand for fertility benefits aligns with Maven's services, boosting its client base.

Land your dream remote job 3x faster with AI

Try Jobo Free