Customer Success Manager
Flatfile- Full Time
- Junior (1 to 2 years)
Keywords Studios
Candidates should be self-starters with a bias toward action, capable of clearly articulating data-centric points of view and effecting experiential change. They should be enthusiastic about learning about cutting-edge technology, including mobile-first asynchronous messaging, Bots, and AI.
The Customer Success Associate will work with leading B2C brands to help them provide the customer support experience that their customers want and need, and will contribute to revolutionizing customer relations through the Helpshift platform.
Comprehensive service provider for video games
Keywords Studios provides a wide range of services for the video games industry, supporting the entire lifecycle of game development. Their offerings include game-ready art, marketing, game development, functional and localization testing, text and audio localization, casting, audio post-production, community management, player support, and content moderation. The company utilizes proprietary technology to enhance its end-to-end platform, allowing clients to effectively bring their game concepts to life. Unlike many competitors, Keywords Studios focuses on delivering customized solutions that cater to the specific needs and budgets of their clients. The goal of Keywords Studios is to assist game developers and publishers in creating engaging digital content that entertains, connects, and educates players.