Channel Sales Director at Spinnaker Support

Singapore

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, IT ServicesIndustries

Requirements

10 years+ experience in Direct Sales and/or Channels with at least 5 years of experience in a Channel Sales role, within an IT services organization
Understanding of sales methodologies in a Channel environment
Proven track record of achieving revenue growth through channel and partner programs
Experience driving lead and building out Channel strategies in a high growth company
Ability to thrive in a fast-paced, results-driven environment

Responsibilities

Working with Spinnaker management, develop, nurture, and expand a diverse network of channel partners, including resellers, distributors, system integrators, advisors, analyst and technology alliances
Meet and/or overachieve bookings targets through channel sales programs and strategic partnerships
Collaborate with sales leadership to ensure channel programs align with direct sales efforts and overall business objectives
Implement partner programs, incentives, and enablement tools to drive partner engagement and success
Develop training and marketing resources to enhance partner capabilities and productivity
Build strong relationships with key partners, serving as a trusted advisor and advocate for mutual success
Regularly engage with partners to understand their needs and address challenges effectively
Work closely with sales, marketing, and service delivery teams to ensure channel initiatives align with company goals
Work with marketing and C/P marketing to develop demand generation programs
Monitor and analyze channel performance metrics, providing regular updates to executive leadership
Use data-driven insights to refine channel strategies and identify growth opportunities

Skills

Key technologies and capabilities for this role

Channel SalesPartner ManagementSales EnablementProgram DevelopmentRelationship BuildingBookings GrowthStrategic PartnershipsIncentivesTrainingMarketing Resources

Questions & Answers

Common questions about this position

What experience is required for the Channel Sales Director role?

Candidates need 10 years+ experience in Direct Sales and/or Channels with at least 5 years in a Channel Sales role within an IT services organization, understanding of sales methodologies in a Channel environment, a proven track record of achieving revenue growth through channel programs, and experience driving leads and building Channel strategies in a high growth company.

What is the salary or compensation for this position?

This information is not specified in the job description.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What kind of work environment can I expect at Spinnaker Support?

The role requires the ability to thrive in a fast-paced, results-driven environment, with a dedicated international team focused on customer success.

What makes a strong candidate for this Channel Sales Director position?

A tenacious and driven professional with a proven track record of revenue growth through channels in a high-growth IT services company, plus experience building partner strategies and thriving in fast-paced settings, stands out.

Spinnaker Support

Provides enterprise software support services

About Spinnaker Support

Spinnaker Support provides enterprise software support services for organizations using Oracle, SAP, and Salesforce software. Their services include third-party support, managed services, and consulting, aimed at helping mid-size to Fortune 100 companies and public sector organizations. Spinnaker Support ensures that their clients' software is monitored, maintained, enhanced, and secured, allowing it to operate efficiently even as business conditions change. What sets Spinnaker Support apart from competitors is their Ultimate Support Guarantee, which promises a high-quality support experience, and their willingness to tackle complex challenges that others avoid, all while maintaining fair pricing. The company's goal is to deliver reliable support that enables their clients to achieve peak software performance.

Greenwood Village, ColoradoHeadquarters

2002Year Founded

$1.2MTotal Funding

DEBT_PPCompany Stage

Consulting, Enterprise SoftwareIndustries

201-500Employees

Benefits

Remote Work Options

Risks

Increased competition from Rimini Street in Salesforce services challenges Spinnaker's market position.

Maintaining the 'Ultimate Support Guarantee' could lead to dissatisfaction if not upheld.

The merger with Full Spectrum Database Services may present integration challenges affecting service delivery.

Differentiation

Spinnaker Support offers the first-ever Ultimate Support Guarantee in third-party software support.

They provide a comprehensive portfolio including third-party support, managed services, and consulting.

Spinnaker Support has a global reach with over 1,300 clients in 104 countries.

Upsides

Growing demand for third-party support services amid economic uncertainties boosts Spinnaker's market potential.

AI-driven support solutions enhance efficiency and customer satisfaction, aligning with market trends.

Expansion into cloud-based services taps into the shift from on-premise to cloud environments.

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