Partner Customer Success Manager
Vanta$122,000 - $143,000/year
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
SaaS, Marketing Technology, Customer Relationship ManagementIndustries
Requirements
Candidates should have 5+ years of experience in a partner, channel, or B2B SaaS sales role with quota-carrying responsibility. Experience with engaging partners throughout the Partner Development Lifecycle and managing strategic relationships with multiple stakeholders is required. Familiarity with selling or enabling CRMs, marketing automation, or integrated SaaS tools is a plus.
Responsibilities
The Channel Account Manager will build and deepen relationships with agencies, collaborate on co-marketing and co-selling activities, and own end-to-end partner enablement. They will drive partner-sourced pipeline and revenue, deliver product and sales training, and create structure with partners through sales planning and forecasting. Responsibilities also include supporting demand generation, acting as a voice of the partner internally, and representing Customer.io at industry events.
Skills
Partner Management
Channel Sales
Relationship Building
Co-marketing
Co-selling
Sales Enablement
Pipeline Generation
Revenue Growth
Demand Generation
Forecasting
Account Management
CRM
Salesforce
Customer.io
Marketing automation for customer engagement
About Customer.io
Customer.io is a marketing automation platform that helps businesses engage with their customers throughout their lifecycle. It allows companies to segment their audience based on real-time events, enabling personalized messaging that enhances customer connections and engagement. Unlike many competitors, Customer.io offers A/B testing and professional support services to optimize marketing strategies. The goal is to empower businesses to send data-driven messages that improve customer engagement and drive revenue.
Portland, OregonHeadquarters
2012Year Founded
$9.6MTotal Funding
SEEDCompany Stage
Consulting, Consumer SoftwareIndustries
201-500Employees
Benefits
Unlimited Paid Time Off
Paid Parental Leave
Health Insurance
401(k) Company Match
Healthy Lifestyle Budget
Remote Work Options
Co-working Space Rental Reimbursement
Professional Development Budget
Home Office Stipend
Sabbatical Leave
Risks
Increased competition from other platforms integrating with Vision Pro.
Reliance on Twilio SMS could pose risks if service issues arise.
Emergence of comprehensive notification solutions like Knock challenges market position.
Differentiation
Customer.io offers real-time audience segmentation for personalized messaging.
The platform supports A/B testing for continuous campaign optimization.
Customer.io integrates with Vision Pro for VR marketing campaigns.
Upsides
Integration with Apple Vision Pro opens new VR marketing opportunities.
Partnership with Twilio enhances robust SMS messaging solutions.
Participation in CEE Startup Challenge expands market reach and innovation.
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