[Remote] Payments Settlement Operations Manager at Versapay

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, PaymentsIndustries

Requirements

Bachelor’s degree in quantitative discipline such as Finance, Accounting, Engineering, Mathematics or related fields
5+ years of experience in payment operations, with at least 2 years in a managerial role
Strong understanding of settlement systems, ACH processing, and dispute resolution
Experience with automation tools and ERP/payment platforms
Excellent communication, analytical, and leadership skills
Preferred Skills
Familiarity with payment processing platforms and settlement automation tools (e.g., Aurum Solutions, AutoRek, or similar)
Experience in scaling operations in high-growth environments
Knowledge of current and emerging payment technologies

Responsibilities

Manage and audit daily settlement operations across ACH, wire, card, and alternative payment methods
Monitor and resolve exceptions, rejects, and discrepancies in payment processing
Ensure accurate posting of returned items and alignment with invoice reconciliation
Reconcile daily transactions and investigate discrepancies
Escalate unresolved issues and coordinate with internal and external stakeholders
Lead automation initiatives to reduce manual intervention and improve operational efficiency
Collaborate with Product and Engineering teams to enhance payment workflows and system capabilities
Prepare and analyze reports on payment activities and settlement performance
Identify trends and recommend process improvements
Ensure adherence to internal controls, regulatory requirements, and audit standards
Serve as the escalation point for payment-related issues and partner with Legal and Compliance teams as needed
Supervise and mentor a team of settlement analysts and specialists
Conduct performance reviews, set KPIs, and foster a culture of continuous improvement
Partner with Finance, Accounting, Customer Support, and external vendors (e.g., Telecheck, Fiserv, Worldpay) to ensure seamless operations
Provide strategic input on new payment products and services

Skills

Key technologies and capabilities for this role

ACHwire transferscard transactionspayment settlementtransaction reconciliationdispute resolutioninvoice reconciliationprocess automationfinancial operations

Questions & Answers

Common questions about this position

What qualifications are required for the Payments Settlement Operations Manager role?

A Bachelor’s degree in a quantitative discipline such as Finance, Accounting, Engineering, Mathematics or related fields is required, along with 5+ years of relevant experience.

What salary or compensation does this position offer?

This information is not specified in the job description.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What should I include in my application to stand out?

Include a short paragraph in your application explaining why you're interested in joining Versapay and what excites you about this opportunity.

What leadership responsibilities does this role involve?

The role includes supervising and mentoring a team of settlement analysts and specialists, conducting performance reviews, setting KPIs, and fostering a culture of continuous improvement.

Versapay

Automates accounts receivable processes for businesses

About Versapay

VersaPay automates accounts receivable processes for businesses, focusing on the B2B market. Its main product, the ARC platform, simplifies invoicing and payment by providing an online self-service portal where customers can receive invoices, make payments, and communicate with businesses. This portal is customizable, allowing clients to tailor the experience to their needs, which enhances customer satisfaction and retention. VersaPay operates on a subscription-based model, charging clients a recurring fee for access to the ARC platform, along with potential transaction fees for processed payments. This focus on customer-friendly solutions sets VersaPay apart from competitors in the financial technology sector, which is rapidly growing due to the demand for digital business solutions. The company's goal is to improve the efficiency of accounts receivable processes, making them more secure and user-friendly for businesses and their customers.

Toronto, CanadaHeadquarters

2006Year Founded

$18.7MTotal Funding

IPOCompany Stage

Enterprise Software, FintechIndustries

201-500Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Emerging fintech startups like Zūm Rails pose competitive threats to Versapay.

Relocating headquarters to Miami-Dade may cause operational and cultural challenges.

New executive appointments could lead to strategic shifts affecting client relationships.

Differentiation

Versapay offers a cloud-based invoice-to-cash solution for superior customer experience.

The ARC platform provides a customizable self-service portal for efficient invoicing and payments.

Versapay integrates with various ERPs for automatic payment reconciliation and real-time insights.

Upsides

Versapay's network grew 5X in 18 months, now serving 5 million businesses.

The mid-market's demand for digital AR solutions presents growth opportunities for Versapay.

Versapay's focus on secure transactions aligns with the trend towards virtual card adoption.

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