Business Operations Manager at WhatNot

San Francisco, California, United States

WhatNot Logo
$160,000 – $210,000Compensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
E-commerceIndustries

Requirements

Candidates should possess 5-6+ years of experience in consulting, investment banking/private equity, or a fast-growing startup, along with a Bachelor's degree in Business, Economics, or a related field. They must demonstrate a motivation for new opportunities, the ability to work quickly with minimal structure, and curiosity to learn business operations. Experience in marketplaces or two-sided platforms, SQL, and dashboarding are considered advantageous.

Responsibilities

The Business Operations Manager will act as a strategic partner to leadership, driving high-impact business initiatives and informing decision-making. They will lead and execute key cross-functional initiatives to scale functions and build solutions, proactively identify growth inhibitors, and define and measure critical metrics. This role involves solving complicated, unstructured problems and working cross-functionally to unlock growth and help the company scale.

Skills

Business Operations
Strategic Planning
Cross-functional Collaboration
Problem-solving
Initiative Execution
Metric Definition

WhatNot

Online marketplace for authentic collectibles

About WhatNot

Whatnot.com operates as an online marketplace dedicated to collectibles, particularly focusing on items like Funkos and FiGPiNs. The platform ensures that every collectible listed is 100% authentic through a rigorous verification process that includes hand authentication, providing trust and security for both buyers and sellers. It caters to collectors and enthusiasts who seek a reliable space to buy and sell rare and exclusive items from popular franchises such as Marvel Comics and Star Wars. Whatnot.com distinguishes itself from competitors by charging low fees on sales and offering seller protection, which guarantees prompt and secure payments. The company's goal is to create a trusted environment for the growing community of collectible enthusiasts, facilitating safe and easy transactions for unique items.

Marina del Rey, CaliforniaHeadquarters
2019Year Founded
$728.7MTotal Funding
SERIES_ECompany Stage
Consumer Software, Consumer GoodsIndustries
501-1,000Employees

Benefits

Competitive base salary and stock options
Unlimited Vacation Policy and No Meeting Holidays
Health Insurance options including Medical, Dental, Vision, Life, Short term disability & Long term Disability
Work From Home Support
Up to $500 monthly to spend within Whatnot App
Care benefits

Risks

Increased competition from TikTok Shop may impact Whatnot's market share.
The collectibles market's volatility could affect Whatnot's sales and inventory.
Expansion into new categories may dilute Whatnot's specialized brand identity.

Differentiation

Whatnot offers a unique marketplace for 100% authenticated collectible items.
The platform integrates live shopping with entertainment, enhancing user engagement.
Whatnot's partnerships with major franchises like Marvel boost its market appeal.

Upsides

Whatnot's $265M funding round supports expansion and new product categories.
The platform's collaboration with PSA enhances trust through integrated authentication services.
Rising interest in live shopping among younger demographics drives Whatnot's growth.

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