UserTesting

Business Development Representative

Georgia

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Market Research, Customer Experience, SaaS, Software SolutionsIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full-time
  • Salary: Not provided
  • Company: UserTesting (merged with UserZoom)

UserTesting, a leader in experience research and insights, is seeking a motivated and results-oriented Sales Representative to join our growing team. We believe the path to human understanding and great experiences starts with a shared understanding—seeing and hearing how another person engages with the world around them and taking in their perspective. Working at UserTesting, you will be empowered to help organizations discover the human side of business – transforming how they work, collaborate, innovate, and bring new products and experiences to market. This is what inspires us, and it’s how we enable companies to connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human. A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies learn from and understand their customers.

Requirements

  • Business experience, with at least one in a sales-related role
  • Clear communication skills and excellent phone etiquette
  • Ability to influence and speak with C-Level and senior executives
  • Ability to understand and successfully promote UserTesting’s technical offerings and solution sets
  • Strong interpersonal skills (friendly, outgoing, not afraid to talk to strangers)
  • Passion and commitment for success
  • Self-motivated, disciplined, and demonstrate excellent time management skills
  • Adaptive to change in an entrepreneurial environment
  • Strong technical aptitude

Responsibilities

  • Execute an account-based Go-to-Market strategy in coordination with your Account Executive partner
  • Become a trusted resource for prospect accounts
  • Uncover new sales opportunities and, on occasion, nurture existing opportunities
  • Engage with prospects, both on the telephone and with email, to analyze their needs
  • Overcome prospect objections
  • Achieve weekly and monthly KPIs as defined by the business
  • Maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment
  • Drive registration and attendance to trade shows, and other sales and marketing events
  • Travel on occasion to help with trade-shows and other marketing and sales events

Application Instructions

  • Not provided

Company Information

  • UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies.
  • Located in the state of Georgia is a strong preference.

Skills

Communication
Phone Etiquette
Influencing
Technical Knowledge
Interpersonal Skills
Time Management
Adaptability

UserTesting

Provides customer insights for digital products

About UserTesting

UserTesting provides organizations with valuable customer insights to improve the development and delivery of digital products and experiences. Their platform allows clients to quickly gather feedback from a diverse audience, which helps in understanding user needs and preferences. This feedback can be obtained early in the product development cycle, reducing uncertainty and enhancing the relevance of the data collected. UserTesting differentiates itself by offering the most comprehensive experience research solution in the market, catering to a wide range of clients from small businesses to large enterprises. The company operates on a subscription-based model, generating revenue through recurring fees for access to its platform and services.

San Francisco, CaliforniaHeadquarters
2007Year Founded
$147.6MTotal Funding
IPOCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
1,001-5,000Employees

Risks

Increased competition from AI-driven platforms threatens UserTesting's market share.
Privacy regulations like GDPR may limit UserTesting's data collection capabilities.
Economic downturns could reduce client spending on user research services.

Differentiation

UserTesting offers a comprehensive on-demand human insights platform for customer-centric decisions.
The platform provides rapid, high-quality feedback from a diverse, global audience network.
UserTesting's extensive experience research solution minimizes guesswork in product development.

Upsides

UserTesting powers insights for 60% of the top 100 most valuable brands in 2024.
The company is expanding its global market presence with new executive appointments.
Growing demand for remote user testing solutions boosts UserTesting's market potential.

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