Branch Manager at Stanley Black & Decker

Vancouver, British Columbia, Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Power Tools, Hardware, RetailIndustries

Requirements

Graduate of a community college or university (business major) and experience in a sales, marketing, or service environment
Highly motivated, hands-on individual who thrives on the fast-paced, competitive retail and I/C environment
Strong managerial, organizational and product knowledge, including the ability to implement various sales and marketing programs across both channels
Effective communication, leadership, negotiation, presentation and consumer behavioral skills; experience in working directly with the public
Proficiency in using SAP and Microsoft Office Suite products
Product application, and technical skills an asset
Valid driver's licence and a clean record

Responsibilities

Achieve top line sales and standard margin budgets in DeWALT, CPT, Accessories and Outdoor
Present and execute Marketing promotions and programs to assigned customer base; develop, execute and track account plans
Develop and nurture strong account relationships
Provide monthly rolling sales and forecast by business
Coordinate and participate in major trade shows with key accounts
Manage business within assigned T&E budgets
Provide feedback on competitive activity to marketing
Provide the necessary sales and service skills to maintain and enhance Stanley Black & Decker’s corporate image, attain and exceed established financial targets
Achieve timely completion of all jobs to meet deadlines and objectives
Ensure courteous, knowledgeable and efficient service to all customers (ASC, End-User, Distributor) to maximize 100% customer satisfaction
Implement and maintain established inventory control procedures
Promote fusion between Sales and Service
Administer warranty; other company policy and procedures; and make the day-to-day operational decisions
Implement and coordinate all processes such as cash controls; returns; warranty; paper routines to comply with internal audit standards
Professionally merchandise the retail store to maximize sales and profit
Grow parts and repair business through the promotion of sales from ASC/Distributor/End-User Accounts
Responsible for the sales of Power Tools & Accessories, DeWALT, Delta, Porter Cable, Consumer, and Outdoor in the Service Branch (retail) as well as to the Service Branch house account base
Exercising expense control to achieve operating income targets