[Remote] Bilingual Vendor Specialist at CSC Generation

The Bilingual Vendor Specialist will act as the main contact for vendor communications, issue resolution, and process updates, managing vendor compliance, chargebacks, dispute forms, and returns. This role will oversee vendor and shipping carrier performance, addressing issues with packaging, claims, and shipping holds, facilitate new vendor onboarding and maintain accurate vendor records, support Customer Care and buying teams with operational data and vendor calls, escalate and coordinate solutions for vendor-related operational challenges, generate and distribute weekly reports on open orders and vendor performance, maintain vendor scorecards, track KPIs, and conduct audits to identify risks and trends, develop tools and processes to streamline operations and improve efficiency, and assist in renegotiating vendor policies, implement automation for claims, and drive process improvements for better service delivery and customer satisfaction.