Bilingual Senior Telesales Agent (Mandarin)
Humana- Full Time
- Junior (1 to 2 years)
Candidates must be bilingual, preferably fluent in English and Spanish, and possess a valid sales license. Prior sales experience, particularly in healthcare or insurance, is preferred, along with strong communication and interpersonal skills.
The Bilingual Licensed Telesales Agent will support inbound and outbound call campaigns, educating members about Devoted products and assisting with enrollment applications in compliance with Medicare requirements. They will also establish rapport with prospective members, assess their needs, and convert them into customers while exceeding sales quotas and quality goals, and assist current members in evaluating their coverage and making plan changes.
Medicare Advantage plans with personalized support
Devoted Health provides Medicare Advantage plans aimed at simplifying and making healthcare more affordable for seniors aged 65 and older. Their plans include services like provider and pharmacy searches, prescription drug coverage, and preventive care rewards. Members pay premiums for these plans, and the company may also receive government payments for managing Medicare benefits. What sets Devoted Health apart from competitors is their high level of customer service, featuring Devoted Health Guides who assist members in navigating their healthcare options and addressing common issues with traditional insurance. Additionally, they promote preventive care through the Devoted Dollars program, which rewards members for engaging in health activities. The goal of Devoted Health is to create a more compassionate and accessible healthcare experience for its members.