[Remote] Bilingual Sleep Coach (Call Center Agent) at WellSky

Tennessee, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Skills

Key technologies and capabilities for this role

Customer ServicePhone SkillsRelationship BuildingTime ManagementMulti-taskingCompliancePatient EngagementSales

Questions & Answers

Common questions about this position

What is the salary for the Bilingual Sleep Coach position?

The base salary is $13/hour, increasing to $15/hour after 90 days and $16/hour after one year, with an additional $3/hour bilingual allowance on all working hours.

Is this a remote position, and what are the location requirements?

This is a fully remote, full-time position requiring candidates to reside in Georgia, Alabama, or Tennessee, with necessary equipment shipped to your home.

What are the required qualifications for this role?

Candidates need a GED or High School Diploma and fluency in both Spanish and English.

What is the company culture like at WellSky?

WellSky fosters a culture of independent thinking and collaboration, driven by innovation, inclusiveness, and cohesive perspectives, where you can make a difference.

What makes a strong candidate for the Bilingual Sleep Coach role?

Ideal candidates are ambitious, highly motivated, customer-focused, able to multi-task, and possess exceptional time management and phone skills.

WellSky

Healthcare software and community care solutions

About WellSky

WellSky offers software and services to improve health and community care, making it easier for providers and patients to access and navigate care. Its products, like the WellSky Value Based Care Suite, integrate with Electronic Health Record (EHR) systems to enhance care coordination. WellSky stands out by providing a comprehensive range of solutions, including strategic consulting and revenue cycle management, which help clients operate more efficiently. The company's goal is to enhance care delivery and improve individuals' quality of life through effective solutions.

Reston, VirginiaHeadquarters

1980Year Founded

$34.5MTotal Funding

DEBTCompany Stage

Social Impact, HealthcareIndustries

1,001-5,000Employees

Benefits

High deductible health plan with a generous employer contribution

PPO medical plan

Dental and vision insurance

401(k) plan with access to financial advisors who can provide personal financial guidance at no cost

Robust paid time off, including holidays, vacation, well-being, and volunteer days

Flexible spending accounts (medical and dependent)

Life and disability insurance

Educational assistance

Employee Assistance Plan with free and confidential emotional, financial, legal, and family resources

Risks

Integration challenges with acquisitions like Bonafide may cause operational inefficiencies.

Data privacy issues may arise from collaborations in the nonprofit sector.

Dependency on third-party systems increases exposure to partners' operational risks.

Differentiation

WellSky offers comprehensive solutions across the full continuum of care.

The company integrates with any EHR system to improve care coordination.

WellSky's services include strategic consulting, compliance, and revenue cycle management.

Upsides

Growing demand for integrated care solutions boosts WellSky's market potential.

Value-based care models align with WellSky's offerings, enhancing growth opportunities.

Acquisitions like TapCloud enhance patient engagement and reduce costs.

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