Account Specialist II, Collections
Forward FinancingSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Financial ServicesIndustries
Requirements
Candidates must possess at least 1-2 years of direct experience in credit and collections, demonstrating knowledge in sales, negotiation, and persuasion tools. Strong verbal and written communication skills are required, along with prior telemarketing experience with financial products being preferred. Proficiency in Microsoft Office applications is necessary, and candidates must be self-motivated and goal-oriented. Bilingual proficiency in English and Spanish is a mandatory requirement.
Responsibilities
The Bilingual Collections Specialist will be responsible for increasing the collection of outstanding payments within the personal finance department, serving as an individual contributor in the collections process. They will identify accounts with overdue payments and proactively seek solutions to bring them current, maintaining daily, weekly, and monthly collection and metric goals. The role involves outbound and inbound calls with clients to resolve debts owed, all while adhering to GoodLeap’s collections policies and procedures. Additionally, the specialist will maintain records of the amount owed and the length of delinquency.
Skills
Credit and Collections
Negotiation
Persuasion
Verbal Communication
Written Communication
Microsoft Office
Telemarketing
Goodleap
Marketplace for sustainable home upgrades and financing
About Goodleap
GoodLeap provides a marketplace for sustainable home solutions, connecting homeowners with professionals who specialize in eco-friendly home improvements. Their platform simplifies the purchasing process by offering a single point of sale technology that allows users to explore various upgrade options and choose flexible payment plans that suit their budgets. Unlike many competitors, GoodLeap focuses specifically on sustainability and partners with over 18,000 professionals nationwide, ensuring a wide range of services and expertise. The company's goal is to help homeowners make environmentally conscious upgrades while saving money, and they also contribute to sustainable energy projects through their partnership with GivePower, donating a portion of their revenue with each transaction.
Key Metrics
Roseville, CaliforniaHeadquarters
2003Year Founded
$778.2MTotal Funding
DEBTCompany Stage
Energy, Fintech, Social Impact, Consumer GoodsIndustries
1,001-5,000Employees