Associate Store Manager - Closter Plaza at Warby Parker

Closter, New Jersey, United States

Warby Parker Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries

Requirements

  • Steeped in Retail experience, with 1+ year in a management position
  • Equipped with exceptional interpersonal skills
  • Backed by managerial experience in sales or operations at a complex, customer-focused retailer
  • A self-starter with an entrepreneurial spirit
  • Eager to learn new skills
  • An upbeat and empathetic team player
  • Driven to do what it takes to be a top performer time and time again—and help your teammates reach their targets along the way
  • Able to bring a positive, fun energy to the workplace, even when working long hours
  • Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Responsibilities

  • Communicate Warby Parker's values and brand philosophy to customers
  • Own troubleshooting for our point-of-sale system
  • Oversee the store's inventory management procedures
  • Develop new processes that improve Warby Parker’s ability to serve customers and optimize their shopping experiences
  • Manage and implement daily zoning schedules
  • Open and close the store
  • Lead meetings at the beginning of shifts and at the end of the day, plus roundtables and other meetings as needed
  • Direct a team of 8–10 team members, consistently demonstrating what great service looks like
  • Help conduct team members' biannual performance reviews with the Store Leader and Associate Store Leader
  • Assist with new hire on-boarding and ongoing training
  • Treat all of our customers with respect and cultivate an inclusive, service-minded work culture

Skills

Retail Management
Inventory Management
POS Systems
Customer Service
Team Leadership
Sales
Process Improvement
Performance Reviews
Onboarding
Training

Warby Parker

Direct-to-consumer affordable eyewear retailer

About Warby Parker

Warby Parker offers stylish and high-quality prescription glasses and sunglasses directly to consumers at affordable prices, starting at $95, which includes lenses. Their unique Home Try-On program allows customers to select five frames to try at home for free, making the shopping experience convenient and reducing the challenges of buying eyewear online. Unlike traditional retailers, Warby Parker combines online and physical retail channels, allowing customers to try on frames in person at their stores. The company also has a social mission, distributing a pair of glasses to someone in need for every pair sold, which enhances their brand reputation and customer loyalty. Warby Parker's focus on affordability, convenience, and social responsibility sets it apart in the eyewear market.

New York City, New YorkHeadquarters
2010Year Founded
$842.9MTotal Funding
IPOCompany Stage
Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Paid Vacation
Paid Sick Leave
Paid Holidays
401(k) Company Match
Parental Leave
Short-term Disability
Employee Assistance Program
Bereavement Leave
Optical Education Reimbursement
Snack Pantry

Risks

Competition from online retailers like Zenni Optical could erode market share.
Expansion into physical stores may increase operational costs and financial strain.
Supply chain disruptions could impact Warby Parker's inventory levels.

Differentiation

Warby Parker offers a unique Home Try-On program for customer convenience.
The company combines affordability with high-quality, stylish eyewear products.
Warby Parker's social mission enhances its brand reputation and customer loyalty.

Upsides

Increased demand for blue light lenses boosts Warby Parker's sales potential.
Growing ethical consumerism aligns with Warby Parker's social mission, enhancing brand value.
AR technology can improve Warby Parker's Home Try-On program, reducing return rates.

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