Associate Implementation Consultant

Position Overview

ProcessUnity is seeking an innovative, self-motivated, and curious Associate Implementation Consultant to join our Customer Success team. This client-facing role involves directly supporting Cybersecurity and Third Party Risk Management implementations of our industry-leading SaaS software. You will be part of an inclusive, collaborative, and supportive organization, empowered to make an immediate impact on how we deliver risk and regulatory solutions to our customers.

Company Information

ProcessUnity is a leading provider of cloud-based risk and compliance management solutions, specializing in helping organizations manage third-party risk, cybersecurity risk, and enterprise risk through a comprehensive and user-friendly platform. We enable businesses to enhance their risk management strategies and ensure regulatory compliance by streamlining risk assessment and mitigation processes.

Learn more about us at www.processunity.com.

Responsibilities

• Configure ProcessUnity’s software applications for clients.
• Enable and teach ProcessUnity clients on how to use our solutions.
• Assist with the delivery of both remote and onsite implementation workshops.
• Lead, manage, and coordinate multiple projects simultaneously.
• Deliver day-to-day support to our existing clients.
• Participate in knowledge transfer sessions, product training, and other strategic initiatives.

Requirements

• BS/BA degree in a computer or business-related discipline. MBA/MS is a plus.
• Competency with large volumes of data, data manipulation, formula writing, SQL, etc.
• Willingness to learn and understand relational database management and configuration.
• Excellent written and verbal communication skills.
• Demonstrated ability to network and develop relationships, both internally and with clients.
• Ability to balance competing priorities and succeed in a fast-paced environment.

Onboarding and Development

ProcessUnity has developed a comprehensive onboarding and apprenticeship experience for Associate Implementation Consultants. This program includes:

• Training and certification
• Coaching
• Mentorship
• Job shadowing
• Rotation into all facets of the implementation process

In this role, you will work directly with some of the industry’s top consultants and thought leaders as you develop your skills.

Employment Type

• Full-time

Salary

• $55,000 - $70,000 plus variable commission, depending on experience.

Location Type

• Not specified in the provided text.

Equal Opportunity Employer

ProcessUnity is committed to providing an inclusive and equitable workplace where people of all backgrounds, identities, and life experiences can thrive. ProcessUnity is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.