Associate Customer Success Manager | India

India

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Human Resources, Software as a Service (SaaS), FintechIndustries

Requirements

The Associate Customer Success Manager should have a passion for business building, enjoy tackling complex problems, and be comfortable diving into data for insights. Strong project management skills with multiple stakeholders and a collaborative, high-performance team mindset are essential. Experience managing a portfolio of client accounts is preferred.

Responsibilities

The Associate Customer Success Manager will manage and foster relationships with up to 200 client accounts, acting as the face and voice of Deel. Responsibilities include building deep relationships, strategically guiding clients, training them on Deel processes and platform navigation, leading client interactions with a focus on product adoption and growth, strengthening relationships by solving challenges and eliminating churn, and becoming a trusted partner by understanding client business needs.

Skills

Customer Success

HRIS

Payroll

Compliance

Benefits Administration

Performance Management

Equipment Management

Global Teams

SaaS

Deel

HR platform for managing global workforces

About Deel

Deel provides a platform that helps businesses manage their international workforces more easily. It offers a range of services including payroll processing, compliance monitoring, and immigration support, all integrated into one system. This allows companies to handle various HR functions from a single platform, which is especially useful for those with employees in different countries. Deel stands out from its competitors by combining multiple HR services into one cohesive solution, making it simpler for businesses to operate globally. The goal of Deel is to streamline the management of global teams, ensuring that companies can focus on their core operations while staying compliant with local laws and regulations.

San Francisco, CaliforniaHeadquarters

2019Year Founded

$660.4MTotal Funding

LATE_VCCompany Stage

Data & Analytics, Consulting, Enterprise SoftwareIndustries

5,001-10,000Employees