Assistant Store Manager (all genders) Düsseldorf at Zalando

Düsseldorf, North Rhine-Westphalia, Germany

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, FashionIndustries

Requirements

Mehrjährige Berufserfahrung im Einzelhandel sowie hohe Kundenorientierung
Erfahrung in der Führung von Mitarbeitenden (Entwicklung, Feedbackgespräche, Einsatz- und Urlaubsplanung)
Eigeninitiative, Entscheidungsstärke und Organisationsfähigkeit
Gutes analytisches Verständnis und Kenntnisse über relevante Kennzahlen inklusive Ableitung von Maßnahmen
Abgeschlossene kaufmännische Ausbildung oder Wirtschaftsstudium

Responsibilities

Optimale Aussteuerung des eigenen Bereichs und in Abwesenheit des Store Managements für den gesamten Store zuständig
Persönliche und fachliche Entwicklung der bis zu 20 Mitarbeitenden verantworten
Maßgeblichen Beitrag zum wirtschaftlichen Erfolg des Stores und dessen kontinuierlicher Weiterentwicklung leisten
Optimale Warenbewirtschaftung der Fläche sicherstellen und Maßnahmen zur Verbesserung der KPIs entwickeln
Den Store aus Kundensicht betrachten und mit dem Team die ideale Shopping-Atmosphäre schaffen
360° Personalthemen verantworten, von Einstellung über kennzahlenbasierte Einsatzplanung bis hin zur Ausbildung und Einarbeitung neuer Mitarbeitender
Zalando-Werte durch transparente, authentische und mitarbeiterorientierte Führung leben

Skills

Key technologies and capabilities for this role

Store ManagementTeam LeadershipKPI OptimizationCustomer ExperienceMerchandisingInventory Management

Questions & Answers

Common questions about this position

What benefits does Zalando offer for this role?

Zalando offers an indefinite employment contract and employee shares. For more details, ask your Talent Acquisition Partner.

Is this a full-time position?

Yes, this is a full-time position.

What skills and experience are required for the Assistant Store Manager role?

Required qualifications include several years of retail experience with high customer orientation, leadership experience in employee development and planning, initiative, decisiveness, organizational skills, analytical understanding of KPIs, and a completed commercial apprenticeship or business degree.

What is the company culture like at Zalando?

Zalando emphasizes transparent, authentic, and employee-oriented leadership, diversity and inclusion for all genders and backgrounds, and living by Zalando values.

What makes a strong candidate for this position?

Strong candidates have multi-year retail experience, proven leadership of teams, strong customer focus, analytical skills for KPIs, and a commercial or business education.

Zalando

European online fashion retail marketplace

About Zalando

Zalando operates as a major e-commerce platform in Europe, focusing on fashion and lifestyle products. It allows customers to shop for a wide variety of clothing, shoes, and accessories from both established and emerging brands through its website and mobile app. The platform generates revenue by selling products directly to consumers and earning commissions from third-party sellers who list their items on Zalando. A key feature of Zalando is its commitment to providing a smooth shopping experience, which includes free delivery and returns, a large selection of products, and personalized recommendations. Zalando Plus, a premium membership program, offers additional benefits like faster shipping and exclusive deals. The company distinguishes itself from competitors by investing in technology and logistics to enhance customer satisfaction and streamline operations.

Berlin, GermanyHeadquarters

2008Year Founded

$149.8MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees