Assistant Club Manager at BJ's Wholesale Club

Elsmere, Delaware, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Requirements

Valid ServSafe Food Safety Certification (must be maintained in good standing)
May require yearly certification for a forklift license
In Florida, must obtain a qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight (BJ’s covers cost and training)
At least 18 years old (for 401(k) eligibility)
Strong business acumen through strategic thinking and data-driven decision-making
Ability to model leadership competencies, champion growth, communicate effectively, build high-performing teams, deliver results, develop talent, display leadership, foster trust, promote open communication, resolve conflicts constructively, and create inclusive relationships

Responsibilities

Provide leadership and direction within the club and drive club performance, particularly for directly managed departments (preparing for Merchandising, Perishables, or Member Experience tracks)
Ensure consistent execution of policies and procedures, positive member service experience, Grand Opening Look Daily (GOLD) standard club conditions, and overall leadership/direction
Develop talent, display leadership, and deliver results consistently
Lead audit compliance efforts, drive collaboration with Business Partners (BPs), and oversee onboarding, certification, and training for food safety and operational excellence
Serve as Manager on Duty (MOD) as needed, taking full responsibility for club operations, team leadership, and member engagement during assigned shifts
Know the business: Exhibit strong business acumen through strategic thinking and data-driven decision-making
Lead through change: Model leadership competencies and act as a champion for growth
Communicate effectively: Provide teams with information, direction, and support needed to succeed
Build high-performing teams: Foster collaboration, provide clear direction, and hold team members accountable
Deliver results: Set clear expectations, follow up consistently, and drive execution
Develop talent and team: Foster a culture of growth through collaboration, coaching, empowerment, continuous learning, and opportunities for success
Display leadership: Foster trust, promote open communication, resolve conflicts constructively, and build inclusive relationships
Team member engagement: Teach, coach, and lead through training, feedback, on-the-job coaching, promoting values-based culture, strategic thinking, ethical decision-making, and inclusion
Create a safe and collaborative team environment

Skills

Key technologies and capabilities for this role

LeadershipTeam ManagementCustomer ServiceRetail OperationsMerchandisingPerishables ManagementMember ExperienceTalent DevelopmentPolicy ExecutionInventory Control

Questions & Answers

Common questions about this position

What benefits does BJ's Wholesale Club offer?

BJ's offers weekly pay, free BJ's Inner Circle and Supplemental memberships, generous time off including vacation, personal, holiday, sick, bereavement, and jury duty leave, benefit plans with three medical options, HSA, dental, vision, flexible spending, and a 401(k) with company match.

Is this a full-time position?

Yes, this is a full-time employment position.

What certifications are required for the Assistant Club Manager role?

A valid ServSafe Food Safety Certification is required and must be maintained. In Florida, a qualifier certification for retail propane oversight is needed, and a yearly forklift license certification may be required.

What is the company culture like at BJ's Wholesale Club?

BJ's offers a collaborative and inclusive environment where team members can learn, grow, and be their authentic selves, with a commitment to outstanding service and convenience for members.

What leadership skills are needed for this role?

The role requires strong business acumen through strategic thinking and data-driven decision-making, ability to lead through change, model leadership competencies, and communicate effectively with teams.