ARW Services New models Field Success Representative at Arrow Electronics

Harrogate, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, CybersecurityIndustries

Requirements

Sound comprehension of prevalent security architectures and solutions (e.g. endpoint protection, email security, web/network protection, zero-trust network access)
Capable of articulating the primary benefits for the end-user, in addition to the predominant challenges encountered when utilizing these solutions
Has technical and sales acumen
Able to work independently with minimal guidance
Acts as an informal resource for colleagues
Identifies and resolves key issues and patterns from partial/conflicting data
Takes a broad perspective to problems and spots new, less obvious solutions
A good level of English proficiency is mandatory. German language proficiency would be a distinct advantage
Responsibility is EMEA-wide with an additional focus on a specific list of countries

Responsibilities

Provide pre-sales technical support and assist sales staff in selling Managed and Advanced Support services for cybersecurity products
Facilitating the onboarding of new customers by acting as a liaison between the Arrow sales and services delivery teams
Answer routine technical questions about Managed and Advanced Support services for resellers and Arrow sales representatives
Act as an internal/external escalation point in case of delivery issues related to Managed and Advanced Support services
Assignment and participation in a sales compensation plan (a portion of OTE variable and tied to specific sales-related goals)

Skills

Key technologies and capabilities for this role

CybersecurityEndpoint ProtectionEmail SecurityWeb ProtectionNetwork ProtectionZero-Trust Network AccessPre-Sales SupportTechnical SupportSales Acumen

Questions & Answers

Common questions about this position

What is the compensation structure for this role?

The position offers a competitive and attractive employee compensation package, and participation in a sales compensation plan where a portion of OTE is variable and tied to specific sales-related goals.

Is this role remote or does it require office presence?

This information is not specified in the job description.

What skills are required for this Field Success Representative position?

Candidates need sound comprehension of security architectures like endpoint protection, email security, web/network protection, and zero-trust network access, along with technical and sales acumen, ability to work independently, problem-solving skills, and good English proficiency (German is a plus).

What is the company culture like at Arrow Electronics?

Arrow offers a reliable and trusting work environment with a cooperative team featuring flat structures and communication, plus opportunities for professional and personal development.

What makes a strong candidate for this role?

Strong candidates have technical knowledge of security solutions, sales acumen, independent working ability, problem-solving skills from partial data, and proficiency in English with German as an advantage.

Arrow Electronics

Global provider of technology solutions and services

About Arrow Electronics

Arrow Electronics provides technology solutions that support innovation for technology manufacturers and service providers. The company develops and delivers high-tech solutions that improve business operations and everyday life. Its offerings include computing, power management, and Internet of Things (IoT) applications. Arrow collaborates with clients to create complex technology systems, such as smart battery ecosystems for electric motorbikes and wearable health monitoring devices for firefighters. Unlike many competitors, Arrow not only sells technology products but also offers consulting and engineering services to help clients design and implement customized systems. The goal of Arrow Electronics is to drive innovation and enhance efficiency and quality of life through its comprehensive technology solutions.

Englewood, ColoradoHeadquarters

1935Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Increased competition in cloud services could impact Arrow's growth.

Rapid technological changes in IoT may challenge Arrow's innovation pace.

Supply chain vulnerabilities, especially in semiconductors, could disrupt product delivery.

Differentiation

Arrow Electronics offers comprehensive technology solutions across multiple industries.

The company collaborates with clients to engineer complex technology systems.

Arrow's business model includes consulting and engineering services for customized solutions.

Upsides

Growing demand for IoT security solutions presents expansion opportunities for Arrow.

Increased investment in smart city projects boosts demand for Arrow's integrated systems.

Rising interest in sustainable tech aligns with Arrow's electric motorbike technologies.

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