Applications Administrator – Enterprise Productivity Tools

Mexico

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, SaaSIndustries

Requirements

Candidates should have 3-5 years of experience administering and supporting SaaS business applications in a mid-to-large enterprise environment, with a strong understanding of cloud application architecture, user management, and integration patterns. Experience with tools such as Jira, Confluence, SharePoint, Asana, Slack, or similar platforms is required, along with the ability to troubleshoot technical issues and communicate solutions clearly to non-technical users. Excellent communication, documentation, and stakeholder engagement skills are essential. A Bachelor's degree in Information Systems, Computer Science, or equivalent experience is preferred. Familiarity with HTML/CSS, basic scripting or automation tools, and identity and access management (IAM), SSO, and security best practices are considered a plus.

Responsibilities

The Applications Administrator will administer, configure, and maintain enterprise SaaS applications, monitoring their performance, availability, and security, and troubleshooting issues. Responsibilities include managing user provisioning, access controls, and license optimization, ensuring compliance with IT security policies, data governance, and change management processes. The role involves supporting integrations between SaaS platforms and other enterprise systems, coordinating with vendors for support and upgrades, and collaborating with business stakeholders to translate requirements into application workflows and automations. Additionally, the administrator will support content management, data organization, and reporting, serve as a subject matter expert, and develop and deliver training materials and user onboarding resources to champion user adoption and improve usability.

Skills

SharePoint administration

Confluence administration

Slack administration

Jira administration

Asana administration

SaaS administration

User provisioning

Access controls

License optimization

IT security policies

Data governance

Change management

API integration

SSO integration

Troubleshooting

Ticket management

Vendor coordination

SailPoint

Provides identity security solutions for enterprises

About SailPoint

SailPoint provides identity security solutions that help organizations manage and protect digital identities. Its main products, including IdentityIQ, IdentityNow, and File Access Manager, assist businesses in ensuring compliance with regulations, reducing risks, and controlling access to sensitive information. These products work by giving organizations visibility into who has access to what data, allowing them to manage permissions effectively. SailPoint stands out from competitors by utilizing advanced technologies like artificial intelligence and machine learning to enhance its identity governance capabilities. The company's goal is to be a trusted partner for enterprises in navigating the complexities of identity security, ensuring that they can securely manage access to their critical information.

Austin, TexasHeadquarters

2004Year Founded

$20.7MTotal Funding

IPOCompany Stage

Cybersecurity, AI & Machine LearningIndustries

1,001-5,000Employees

Risks

Emerging identity management startups increase competition, potentially eroding market share.

Rapid technological changes may outpace SailPoint's innovation, risking solution obsolescence.

Integration challenges with acquisitions like SecZetta may disrupt services or misalign strategies.

Differentiation

SailPoint specializes in managing and securing digital identities for enterprises.

The company leverages AI and machine learning to enhance identity security solutions.

SailPoint's IdentityIQ provides visibility and control over user access.

Upsides

Growing demand for remote work security boosts SailPoint's remote access management features.

Rising adoption of AI-driven identity analytics aligns with SailPoint's AI capabilities.

Increased regulatory requirements drive demand for SailPoint's identity governance solutions.

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