System Administrator

Position Overview

• Location Type: Remote
• Job Type: Full-Time
• Salary: Not specified

Atticus is a mission-driven startup connecting people in crisis with life-changing aid. We’re looking for a System Administrator to manage our IT systems, ensuring speed, security, and seamless integration to help thousands of clients. This role offers the opportunity to shape IT operations and directly impact our mission.

Requirements

• Experience: 3+ years as a System Administrator, ideally at a startup or midsize company.
• Cloud & Workspace: Hands-on experience with Google Cloud Platform (GCP) and Google Workspace.
• SaaS Support: Experience supporting Salesforce and Twilio.
• Device Management: Experience supporting macOS systems and managing them via Mobile Device Management (MDM) tools (like Kandji or similar).
• Technical Skills: Familiarity with network troubleshooting, security best practices, and IT audits.
• Soft Skills: Strong troubleshooting, organizational, and multitasking skills; a clear communicator and trusted collaborator.
• Problem-Solving: A scrappy and independent problem solver.

Responsibilities

• Manage Google Cloud Platform (GCP) and Google Workspace.
• Administer user access and permissions across key tools (Salesforce, Twilio, etc.) using principles of least privilege and SSO.
• Set up and maintain employee devices (mostly Mac) and software through MDM tools (like Kandji).
• Monitor systems and security posture, proactively identifying risks and vulnerabilities.
• Own vendor management: tool evaluation, setup, performance, and licensing.
• Handle onboarding/offboarding with precision and speed.
• Provide excellent end-user support with a focus on service, speed, and clarity.
• Maintain and improve our disaster recovery, backup, and audit processes.
• Help shape and execute on Atticus's cybersecurity strategy.

Application Instructions

• Not specified

Company Information

• About Atticus: Atticus makes it easy for any sick or injured person in crisis to get the life-changing aid they deserve. We connect people with disabilities to government benefits and help victims of accidents, misconduct, and violence get compensation from insurance.
• Achievements: We’ve gotten thousands of people access to over $2B in life-changing aid and raised more than $50 million from top VC firms like Forerunner, GV (Google Ventures), and True Ventures.
• Growth: Our team has grown from 91 to over 150 last year and is expected to grow again in 2025.