AI Outcomes Manager at Glean

Palo Alto, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, Technology, Enterprise SoftwareIndustries

Requirements

Hungry, curious, and consultative mindset
Strong problem-solving skills with the ability to adapt to different users and scenarios
Ability to understand various user types and convey a sense of the most valuable applications of AI in diverse job functions
Excellent communication skills to effectively interact with multiple stakeholder groups
Creative problem solver with good product sense who can demonstrate and drive the full potential of Glean’s capabilities
Prior experience in consultative

Responsibilities

Engage with executive sponsors and provide strategic reviews and consult customers on developing and executing on their AI roadmap
Understand and deeply comprehend Glean’s suite of products, ensuring the ability to best help customers get the most out of the Glean platform
Conduct use case discovery workshops and turn those use cases into tangible outcomes
Shape the future of the product – bring the voice of the user to our product and engineering teams and strategically advise on the future of the product
Proactively identify opportunities to expand Glean’s deployment and enhance customer engagement

Skills

AI Roadmap

Consultative Selling

Use Case Discovery

Executive Engagement

Strategic Reviews

Product Feedback

Customer Success

Workshop Facilitation

Problem Solving

Communication

Glean

AI-powered search tool for workplace productivity

About Glean

Glean enhances workplace productivity by providing an AI-powered search tool that works across all applications within a company. This tool utilizes deep learning-based Language Models to understand natural language queries, allowing users to find information more easily. It continuously learns from the specific language and context of a company, improving the relevance of search results without manual adjustments. Additionally, Glean offers a chat assistant that can analyze and summarize information from various company documents and conversations, further increasing efficiency. Unlike many competitors, Glean's focus on natural language processing and its ability to adapt to a company's unique context set it apart. The goal of Glean is to streamline information retrieval in the workplace, making it accessible and efficient for all types of organizations, from startups to large enterprises.

Palo Alto, CaliforniaHeadquarters

2019Year Founded

$637.1MTotal Funding

SERIES_ECompany Stage

Enterprise Software, AI & Machine LearningIndustries

501-1,000Employees

Benefits

Healthcare - Happy and healthy go together. We cover medical, dental, and vision for you and yours.

Competitive compensation - Have a real stake in your job and your future with competitive stock options.

401(k) - We make it easy to save for the future today by contributing to a 401k.

Flexible work - We work 3 days a week in the office, though we believe in folks working where they can be most effective.

Company events - We work hard and play hard - from weekly happy hours to our annual company retreat.

Unlimited PTO - Flexible hours, PTO, company-wide summer and winter break shutdown

Transparent culture - By default we keep things open and accessible so we can make better decisions together, faster.

Learning and development - We offer a learning stipend to help you grow and achieve your goals.

Free meals - With lunch and dinner options every day, no need to work while you’re hungry.

Risks

Inflated valuations in AI could lead to financial instability for Glean.

Competition from tech giants like Microsoft and Amazon pressures Glean's market share.

Opening a new office in Bengaluru may strain resources and impact operational efficiency.

Differentiation

Glean uses AI to enhance workplace productivity with a unique search tool.

The platform integrates with enterprise data, providing personalized, context-aware search results.

Glean's AI assistant offers analyses and summaries, reducing time spent on information retrieval.

Upsides

Glean's $260M funding round doubled its valuation to $4.6 billion in 2023.

The rise of hybrid work models increases demand for Glean's seamless information retrieval tools.

Growing data privacy emphasis allows Glean to offer robust, compliant data hosting options.

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