AI Operations & Strategy Lead at Snappr

Valenzuela, Metro Manila, Philippines

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Media, PhotographyIndustries

Requirements

4-5 years of progressive experience in operations, with at least 2 years in a people management or project management role
Experience in effectively leading a team, including overseeing projects or programs from planning to execution
Experience in a startup or high-growth environment is strongly preferred
Demonstrated experience in driving and achieving Key Performance Indicators (KPIs)
Strong analytical and problem-solving skills
Knowledge of Google Sheets or Excel would be an advantage
Familiarity with Adobe Photoshop is a plus, but not a hard requirement
Adept at using AI tools (e.g., ChatGPT, Gemini)

Responsibilities

Lead and manage day-to-day operations, ensuring efficiency, quality, and adherence to established processes
Manage and mentor a team of specialists, providing guidance, support, and fostering a collaborative team environment
Initiate continuous improvement in operational processes and policies
Drive and monitor key performance indicators (KPIs) - focusing on efficiency, productivity, and quality - to ensure the team meets or exceeds performance targets
Design and implement performance improvement plans for team members who require such assistance
Act as a point of contact for escalated issues and provide timely resolutions
Communicate with Senior Operations Manager/s and Head of Operations to ensure projects are on track
Collaborate with Product and Engineering teams in ideating and testing new features and tools to improve user experience and operational efficiency
Use data to define problems and design solutions
Monitor and produce regular performance reports
Foster a culture of continuous improvement, innovation, and excellence within the operations team

Skills

AI Operations

Team Leadership

Process Improvement

KPIs

Performance Management

Visual Content

Operations Strategy

Snappr

On-demand platform connecting clients with photographers

About Snappr

Snappr connects clients with a network of pre-vetted photographers and editors for on-demand visual content creation. Clients can book professional photographers with as little as two hours' notice, making it convenient for personal and business needs. The platform serves a diverse clientele, from individuals seeking personal photoshoots to businesses and large enterprises needing high-quality images for marketing. Snappr operates on a marketplace model, earning revenue through commissions on bookings made via its platform. Its value lies in providing quick access to high-quality photography services, supported by an extensive network of creators and integration with third-party visual content applications. The goal is to streamline the process of accessing professional photography, catering to various styles and requirements.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$12.6MTotal Funding

SERIES_ACompany Stage

Consumer Software, Consumer GoodsIndustries

201-500Employees

Benefits

Company Equity

Hybrid Work Options

Risks

Emerging competitors like QUALITY could dilute Snappr's market share with similar services.

Integration challenges from acquisitions may disrupt Snappr's operations and customer experience.

Rapid expansion into video and VR tours could stretch Snappr's resources, risking service quality.

Differentiation

Snappr offers a unique on-demand photography service with a global network of creators.

Snappr's integration with third-party apps enhances its visual content creation capabilities.

Snappr's AI Photo Analyzer tool sets it apart in AI-enhanced visual content creation.

Upsides

Snappr's acquisition of Pretty Instant expands its experiential photo activation services.

Snappr's $10M funding supports exploration into video and VR tours, broadening service offerings.

Snappr's partnership with QUALITY boosts demand for professional photography in online dating.

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