Writer

AI Delivery manager

Austin, Texas, United States

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Generative AI, Enterprise Software, Artificial IntelligenceIndustries

Requirements

Candidates should possess a strong background in complex program and/or project management, specifically delivering SaaS and/or enterprise AI solutions for Fortune 500 customers. They should also have experience in change management, understanding how to motivate, unblock, and overcome barriers to large, transformational change. Furthermore, demonstrated expertise leading large, complex, and global organizations through significant technological change with leading-edge technology is essential.

Responsibilities

As an AI Program Delivery Manager, you will act as part of the account team, partnering closely with Customer Success Managers and Account Executives to ensure successful customer adoption of Writer, defining and owning a comprehensive delivery plan across all workstreams mapped to the customer’s success blueprint. You will collaborate with customers on program planning, hold cross-functional teams accountable to the plan for key deliverables and milestones, proactively identify and mitigate risks impacting customer adoption, and develop and execute a communication plan to keep stakeholders informed throughout the program lifecycle.

Skills

AI
SaaS
Enterprise AI solutions
Program Management
Project Management
Change Management
Customer Adoption
Risk Management
Communication Planning
Stakeholder Management

Writer

AI platform for business process optimization

About Writer

Writer.com provides a platform that uses artificial intelligence to enhance business processes for various clients, including major companies. The platform integrates Large Language Models (LLMs), Natural Language Processing (NLP), and Machine Learning (ML) to tailor AI solutions to a client's specific brand and knowledge. LLMs generate human-like text, NLP helps computers understand human language, and ML enables learning from data. Writer's platform is built on secure, enterprise-grade LLMs called Palmyra, which are designed to be open and transparent, ensuring that client data is never used for training. This allows clients to self-host the models, giving them control and visibility over their data. The platform assists businesses in speeding up processes and generating customized outputs, such as summaries and insights, while adhering to legal and brand guidelines. Writer.com operates on a subscription-based model, where clients pay a recurring fee for access to its features.

San Francisco, CaliforniaHeadquarters
2020Year Founded
$317.1MTotal Funding
SERIES_CCompany Stage
Data & Analytics, Enterprise Software, AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Generous Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
Paid Parental Leave
Fertility Treatment Support
Family Planning Benefits
Health Savings Account/Flexible Spending Account
Home Office Stipend
Phone/Internet Stipend
Wellness Program
Company Equity
Stock Options
401(k) Retirement Plan
401(k) Company Match

Risks

Increased competition from Logic, offering similar AI integration services.
Google's Gemini AI integration in Workspace could overshadow Writer's offerings.
High investor expectations may strain Writer's resources and focus.

Differentiation

Writer's Palmyra Creative model addresses the 'sameness problem' in AI-generated content.
Writer offers a secure, enterprise-grade platform with self-hosted LLMs for client control.
Writer integrates AI with brand-specific knowledge, enhancing business process customization.

Upsides

Writer raised $200M in Series C funding, boosting its enterprise AI leadership.
Growing demand for AI-driven content personalization aligns with Writer's offerings.
Writer's orchestrator agents enhance AI integration, appealing to enterprise clients.

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