ServiceNow ITSM Consultant
MoovFull Time
Junior (1 to 2 years)
Candidates must have 7+ years of pre-sales solution consulting or sales engineering experience, with proficiency in the ServiceNow platform or cloud software solutions. Experience integrating AI into work processes, decision-making, or problem-solving is required. Additionally, experience collaborating with product management, product marketing, partners, and professional services, along with territory management skills including pipeline building, is necessary. Travel may be required.
The Solution Consultant will support TMT Solution Sales by developing and positioning product-specific solutions during sales cycles to achieve sales goals. This role involves acting as a technical and domain expert for the client-facing sales team, leading discovery workshops, and delivering product demonstrations. Responsibilities also include answering technical questions, providing feedback to product management on enhancements, sharing best practices with other Solution Consultants, and supporting marketing events.
Cloud-based platform for digital workflows
ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.