Position Overview
- Location Type: Remote
- Job Type: Full-time
- Salary: Not specified
As a Manager, Sales Engineering at Alteryx, you will play a pivotal role in driving growth and adoption of our on prem, SaaS and consumption-based offerings, with particular emphasis on digitizing and scaling our technical sales processes for no-touch and low-touch customer segments, including mid market and self-service markets. You will strategically influence the entire sales funnel—from top-of-funnel technical education and awareness to mid-funnel conversion and customer expansion—leveraging automated technical resources and scalable digital engagement. In this role, you will balance strategic scale—developing tools, systems, and processes for digital technical sales experiences—with hands-on customer interactions. You and a lean team will directly engage with customers when digital-first approaches require personalized technical support.
Responsibilities
- Develop scalable technical sales processes, emphasizing automated, digital-first interactions to efficiently support no-touch and low-touch sales funnels.
- Partner closely with Solution Marketing teams to define, co-create, and optimize technical sales content, including online demos, interactive walkthroughs, and webinars.
- Engage directly with customers when digital-first approaches encounter limitations, providing tailored technical consultation and guidance.
- Coach and guide your Sales Engineering team to effectively balance digital technical enablement with direct customer interactions as needed.
- Act as a strategic advisor to Product teams, advocating for product enhancements and usability improvements to support effective digital customer experiences in the mid-market.
- Continuously analyze and refine the digital technical sales approach based on customer feedback, engagement metrics, and funnel performance.
- Collaborate seamlessly with Sales, RevOps, Marketing, and Customer Success to integrate and align technical sales resources and customer experiences.
- Monitor and optimize critical KPIs including (but not limited to) Customer Acquisition Cost (CAC), Customer Retention Cost (CRC), and Time to Profitability to continually refine strategy effectiveness.
- Implement critical SE metrics such as win rates, % engaged in business, certification measurements etc.
Qualifications
- 5+ years’ experience in technical pre-sales, solutions engineering, or related roles within SaaS/cloud consumption-driven models.
- Proven experience in designing and executing digital-first, low-touch/no-touch sales processes for SMB and self-service markets.
- Demonstrated capability to balance scalable technical sales processes with personalized direct customer interactions.
- Experience partnering cross-functionally, particularly with Solution Marketing teams, and more, to co-create effective technical sales assets.
- Strong technical understanding of SaaS/cloud platforms (AWS, Azure, GCP), data analytics, AI/ML; proficiency in platforms such as Alteryx, SQL, Python highly desirable.
- Expertise in value-based selling, ROI analysis, and effectively communicating technical value propositions through digital and personal channels.
- Exceptional collaboration and stakeholder-influencing skills across Sales, Marketing, Product, and Customer Success teams.
- Skilled in leveraging analytics and KPIs (CAC, CRC, Time to Profitability) for continuous strategy improvement.
- Knowledge of modern digital sales methodologies (Challenger, MEDDPICC, Great Demo).