Altera

Manager, Sales Engineering

North Carolina, United States

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Software, Analytics, Cloud ComputingIndustries

Position Overview

  • Location Type: Remote
  • Job Type: Full-time
  • Salary: Not specified

As a Manager, Sales Engineering at Alteryx, you will play a pivotal role in driving growth and adoption of our on prem, SaaS and consumption-based offerings, with particular emphasis on digitizing and scaling our technical sales processes for no-touch and low-touch customer segments, including mid market and self-service markets. You will strategically influence the entire sales funnel—from top-of-funnel technical education and awareness to mid-funnel conversion and customer expansion—leveraging automated technical resources and scalable digital engagement. In this role, you will balance strategic scale—developing tools, systems, and processes for digital technical sales experiences—with hands-on customer interactions. You and a lean team will directly engage with customers when digital-first approaches require personalized technical support.

Responsibilities

  • Develop scalable technical sales processes, emphasizing automated, digital-first interactions to efficiently support no-touch and low-touch sales funnels.
  • Partner closely with Solution Marketing teams to define, co-create, and optimize technical sales content, including online demos, interactive walkthroughs, and webinars.
  • Engage directly with customers when digital-first approaches encounter limitations, providing tailored technical consultation and guidance.
  • Coach and guide your Sales Engineering team to effectively balance digital technical enablement with direct customer interactions as needed.
  • Act as a strategic advisor to Product teams, advocating for product enhancements and usability improvements to support effective digital customer experiences in the mid-market.
  • Continuously analyze and refine the digital technical sales approach based on customer feedback, engagement metrics, and funnel performance.
  • Collaborate seamlessly with Sales, RevOps, Marketing, and Customer Success to integrate and align technical sales resources and customer experiences.
  • Monitor and optimize critical KPIs including (but not limited to) Customer Acquisition Cost (CAC), Customer Retention Cost (CRC), and Time to Profitability to continually refine strategy effectiveness.
  • Implement critical SE metrics such as win rates, % engaged in business, certification measurements etc.

Qualifications

  • 5+ years’ experience in technical pre-sales, solutions engineering, or related roles within SaaS/cloud consumption-driven models.
  • Proven experience in designing and executing digital-first, low-touch/no-touch sales processes for SMB and self-service markets.
  • Demonstrated capability to balance scalable technical sales processes with personalized direct customer interactions.
  • Experience partnering cross-functionally, particularly with Solution Marketing teams, and more, to co-create effective technical sales assets.
  • Strong technical understanding of SaaS/cloud platforms (AWS, Azure, GCP), data analytics, AI/ML; proficiency in platforms such as Alteryx, SQL, Python highly desirable.
  • Expertise in value-based selling, ROI analysis, and effectively communicating technical value propositions through digital and personal channels.
  • Exceptional collaboration and stakeholder-influencing skills across Sales, Marketing, Product, and Customer Success teams.
  • Skilled in leveraging analytics and KPIs (CAC, CRC, Time to Profitability) for continuous strategy improvement.
  • Knowledge of modern digital sales methodologies (Challenger, MEDDPICC, Great Demo).

Skills

Sales Engineering
Technical Sales
SaaS
Digital Sales
Customer Engagement
Solution Marketing
Coaching

Altera

Develops digital human agents for AI

About Altera

Altera develops digital human agents that mimic human traits like empathy, friendship, and fun. Their primary product allows users to interact with an AI agent while playing Minecraft, creating a friendly and engaging experience. Altera's agents are designed to be interoperable and capable of long-term autonomy, making them suitable for both individual users and businesses. Unlike many competitors, Altera focuses on advancing research and scaling technology to deliver unique, human-like AI products. The company's goal is to redefine AI agents, enhancing their versatility and human-like qualities.

San Francisco, CaliforniaHeadquarters
2023Year Founded
$10.7MTotal Funding
SEEDCompany Stage
Consumer Software, AI & Machine LearningIndustries
11-50Employees

Risks

Priest-led cults in Altera's Minecraft simulation may cause ethical concerns.
Managing 1,000 autonomous AI agents poses safety and ethical challenges.
Creating believable digital humans may lead to misuse in deceptive AI applications.

Differentiation

Altera specializes in digital human agents with traits like empathy and friendship.
Their first product offers a unique Minecraft experience with interactive AI agents.
Altera's focus on human-like AI agents sets them apart in the AI sector.

Upsides

Altera raised $9M in May 2024, showing strong investor confidence.
AI-driven gaming experiences are gaining popularity, benefiting Altera's Minecraft product.
The rise of AI companions in mental health indicates a market for empathetic agents.

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