Key Account Manager
MarqetaSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Financial ServicesIndustries
Requirements
Candidates should have a strong educational background with basic English proficiency in listening, speaking, reading, and writing. A minimum of three years of relevant work experience is required, preferably in banking, cross-border payments, foreign exchange, or cross-border e-commerce. Strong data analysis skills are essential for analyzing customer behavior and solving problems, along with excellent planning and communication skills. Candidates must demonstrate high self-motivation and a results-oriented approach, as well as strong learning and adaptability skills. A keen market insight and accurate analytical capabilities are necessary for effectively maintaining customer resources.
Responsibilities
The Account Manager will develop customer maintenance, renewal, and upselling plans based on company strategy and business development goals, ensuring execution within agreed timelines. They will gain in-depth knowledge of pain points in cross-border payments, foreign exchange risk management, and related industries, and communicate effectively with the internal product team to enhance comprehensive industry solutions. The role involves supporting clients acquired by sales teams, ensuring stable ongoing transactions, identifying client needs, and expanding service offerings to create long-term value while increasing transaction volume and revenue on the platform. The Account Manager will also track industry-related information and provide timely feedback and suggestions to promote sustainable business development.
Skills
Data Analysis
Communication Skills
Market Insight
Banking
Cross-border Payments
Foreign Exchange
Cross-border E-commerce
Strategic Planning
Airwallex
Cross-border payment solutions for businesses
About Airwallex
Airwallex provides cross-border payment solutions for businesses of all sizes, including small to medium-sized enterprises and large corporations. The company offers a range of financial services such as multi-currency accounts, international money transfers, foreign exchange services, and payment gateway solutions. These services are designed to facilitate efficient and cost-effective international transactions. Airwallex uses advanced technology to ensure that these transactions are fast and secure. Unlike many competitors, Airwallex focuses on building financial infrastructure that supports the digital economy, allowing businesses to operate seamlessly across borders. The company's goal is to simplify global payments and make them accessible to businesses worldwide.
Eastern District, Hong KongHeadquarters
2015Year Founded
$877.4MTotal Funding
SERIES_ECompany Stage
FintechIndustries
1,001-5,000Employees