Account Manager, Payor & Employer Partnerships

Raleigh, North Carolina, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Mental Health, Healthcare, BiotechnologyIndustries

Requirements

Proven experience building and expanding relationships with health plans, payors, or other healthcare stakeholders is required. Strong relationship-building skills with the ability to communicate effectively with senior decision-makers and cross-functional teams are essential. Candidates should be self-starters, intellectually curious, resourceful, comfortable with ambiguity, and customer-obsessed.

Responsibilities

Manage a portfolio of strategic accounts, focusing on health plans and payors. Cultivate and grow relationships with key stakeholders, including executive and operational leaders, across partner organizations. Identify opportunities to expand engagement, improve outcomes, and deliver greater value to partners. Lead partner onboarding and implementation processes, ensuring a seamless launch. Collaborate cross-functionally with product, clinical, marketing, and operations teams to address partner needs. Develop and maintain account plans that align partner goals with company objectives. Monitor performance and create actionable reporting to track success metrics. Advocate for partner needs internally and contribute insights to inform product development.

Skills

Account Management

Partnership Development

Health Plans

Payor Dynamics

Relationship Management

Stakeholder Management

Strategic Accounts

Business Development

SonderMind

Connects clients with licensed therapists

About SonderMind

SonderMind connects individuals seeking therapy with licensed therapists to improve access to mental health services. The company uses a digital platform that matches clients with therapists based on their specific needs, such as anxiety or depression. This matching process ensures clients find the right support. For therapists, SonderMind simplifies the connection with clients, appointment management, and billing, allowing them to focus on care rather than administrative tasks. The company generates revenue through client fees and insurance reimbursements, as it partners with major insurance providers. SonderMind's goal is to make mental health care more accessible and efficient for both clients and therapists.

Denver, ColoradoHeadquarters

2014Year Founded

$178.2MTotal Funding

SERIES_CCompany Stage

Consumer Software, HealthcareIndustries

501-1,000Employees

Benefits

Health, vision, & dental

PTO

Risks

Increased competition from well-funded rivals like Lyra Health and Spring Health.

Recent layoffs may indicate financial instability or integration challenges.

Modest Series F funding may limit rapid scaling and competitive edge.

Differentiation

SonderMind offers a digital platform for personalized client-therapist matching.

The company is in-network with major insurance providers, enhancing accessibility.

SonderMind integrates neuroscience applications to improve mental health engagement.

Upsides

Acquisition of Mindstrong's assets enhances data analytics capabilities.

Total Brain acquisition expands mental wellness engagement beyond traditional therapy.

Growing mental health app market offers significant growth opportunities for SonderMind.

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