Client Relationship Manager - Experian Health - Remote
ExpediaSalary not specified
- Full Time
- Entry Level & New Grad
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Mental Health Services, Health InsuranceIndustries
Requirements
Candidates should have a proven 2-3 year track record in an account-facing role within the healthcare, insurance, or technology sectors, exceptional interpersonal and communication skills, creative thinking with strong analytical skills, and the ability to collaborate effectively across teams.
Responsibilities
As a Payer Relationship Manager, you will serve as the primary point of contact for network & operations partners at assigned payer accounts, building strong relationships and acting as a trusted advisor. You will support internal teams in prioritizing, escalating, and resolving operational issues with payer partners, maintain a comprehensive understanding of each payer relationship, coordinate and manage regular partnership calls, drive projects within the Payer Success team to develop scalable processes, monitor payer health metrics, and deliver quarterly business reviews highlighting operational strengths and areas for improvement.
Skills
Relationship Management
Partnership Development
Cross-functional Collaboration
Operational Issue Resolution
Project Management
Alma
Digital platform connecting clients with therapists
About Alma
Alma connects individuals seeking mental health services with a variety of therapists through its digital platform, helloalma.com. The platform primarily serves clients looking for therapy for issues like anxiety, depression, personal growth, and relationship challenges. Alma's approach focuses on making therapy more affordable by partnering with insurance companies, allowing clients to save an average of 77% on therapy costs. This affordability is a key aspect that sets Alma apart from other mental health services. Additionally, Alma supports therapists by offering resources for continuing education and professional development, ensuring they are well-prepared to assist their clients. The company emphasizes the importance of the client-therapist relationship, aiming to match clients with therapists who best meet their individual needs. Alma operates on a membership model, where therapists pay a fee to access the platform's resources and client base.
Key Metrics
New York City, New YorkHeadquarters
2018Year Founded
$214.5MTotal Funding
SERIES_DCompany Stage
HealthcareIndustries
1,001-5,000Employees