Account Manager, Partner Success at Expedia Group

Austin, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Travel, Vacation RentalsIndustries

Requirements

2–4 years of B2B sales or account management experience
Commercial mindset
Strong communication skills
Strong analytical skills
Based in Austin, TX (hybrid role)
Ability to operate with high autonomy and initiative

Responsibilities

Take control of complex sales processes by anticipating decision-making dynamics and proactively uncovering unmet partner needs through consultative discovery
Use performance data, traveler trends, and competitive benchmarks to challenge partner assumptions and reframe opportunities
Share insights to drive competitiveness and gain market share—speaking with clarity, empathy, and confidence
Encourage open dialogue, active listening, healthy debate, and honest feedback in every interaction
Personalize strategies and communication based on the partner’s goals, listing health, and market dynamics
Break down complex data into simple, actionable insights that drive adoption of Vrbo tools and solutions
Ensure every partner feels heard, supported, and set up for success
Create and deliver presentations to partners and peers, attend industry events, and present opportunities and insights to improve and grow their business
Set performance goals with partners, develop action plans, secure commitment, and drive growth tracking success along the way
Manage a diverse portfolio of professional property managers and hosts through outbound outreach and ongoing consultations
Drive consistent execution on performance plans, pricing strategies, availability optimization, and content quality
Surface blockers early, challenge complacency, and drive momentum with energy and ownership
Operate with high autonomy and initiative, delivering value through structured execution within defined objectives and evolving market conditions
Continuously analyze and prioritize your pipeline and activities and adjust to optimize portfolio growth
Use historical trends and performance analytics to forecast improvements

Skills

Key technologies and capabilities for this role

Data AnalysisAccount ManagementStrategic InsightsPartner ManagementPerformance OptimizationListing OptimizationPersuasive StorytellingBehavioral Influence

Questions & Answers

Common questions about this position

What benefits does Expedia Group offer?

Expedia Group provides a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model with cool offices, and career development resources.

Is this role remote or hybrid, and where is it located?

This is a hybrid role based in Austin, TX, as part of a flexible work model.

What experience and skills are required for this Account Manager role?

The role requires 2–4 years of B2B sales or account management experience, a commercial mindset, strong communication skills, and analytical skills, with proficiency in tools like Salesforce and Tableau.

What is the company culture like at Expedia Group and Vrbo?

The culture is diverse, vibrant, welcoming, and open, where everyone belongs, differences are celebrated, and success is shared, guided by Values and Leadership Agreements that put people first.

What makes a strong candidate for this Account Manager position?

Strong candidates are bold thinkers, proactive problem-solvers, and inclusive collaborators with a commercial mindset, experience in B2B sales or account management, and skills in data analysis, communication, and using tools like Salesforce and Tableau.

Expedia Group

Travel booking platform for various services

About Expedia Group

Expedia Group operates in the travel industry, offering a wide range of services for travelers and travel-related businesses. It connects users to various travel options, including flights, hotels, car rentals, vacation packages, and activities, allowing them to find and book trips that fit their needs and budgets. The company generates revenue primarily through commissions from bookings made on its platforms and through advertising, where travel service providers can promote their offerings. Unlike many competitors, Expedia Group not only serves individual travelers but also partners with travel agencies and corporate clients, providing them with valuable data and tools to enhance their operations. The goal of Expedia Group is to create a seamless travel experience for users while supporting its partners in growing their businesses.

Bellevue, WashingtonHeadquarters

1996Year Founded

IPOCompany Stage

Consumer Goods, EntertainmentIndustries

Benefits

Paid Vacation

Parental Leave

Hybrid Work Options

Professional Development Budget

Risks

Riyadh Air's entry into the market could increase competition for Expedia.

CFO transition may lead to strategic shifts or instability in financial management.

Expedia's partnership with Mondelez WTR may not yield expected results due to economic uncertainties.

Differentiation

Expedia Group operates a diverse portfolio of travel brands, including Expedia and Vrbo.

The company offers a comprehensive suite of services for travelers and travel-related businesses.

Expedia Group partners with service providers, offering data, tools, and technology to optimize operations.

Upsides

Increased demand for personalized travel experiences enhances Expedia's AI-driven recommendation systems.

The rise of 'workcations' allows Expedia to market longer stay packages.

Sustainability in travel is a priority, enabling Expedia to promote eco-friendly options.

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