Account Manager at Ecolab

Mulgrave, Victoria, Australia

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Exceptional communication and interpersonal skills to build, maintain and retain relationships
Excellent presentation and negotiation capabilities
Positive and enthusiastic approach to solving challenges to exceed client expectations
Self-starter with a positive desire to succeed
Ability to work cross-functionally across a diverse company
Proven background in Account Management
Ability to work at all levels
Experience working within the Healthcare industry with a strong understanding of the Medical Devices market (preferred), along with prior CSSD experience (preferred)
Full unrestricted driver's license
Willingness to travel within Victoria and Tasmania, including occasional overnight stays

Responsibilities

Manage customer base and build relationships through professional demeanour, strong interpersonal skills and product knowledge
Introduce new product offerings to existing customers
Partner with customers to implement best practice processes
Provide outstanding customer service, educate customers on ways to improve their patient outcomes and be relied upon as a specialist
Apply training to service and trouble-shoot related equipment
Demonstrate the use/application of products in customer facilities
Retain and grow accounts

Skills

Key technologies and capabilities for this role

Account ManagementCSSDInfection ControlMedical DevicesEndoscopyCustomer ServiceNegotiationPresentation SkillsEquipment TroubleshootingSales

Questions & Answers

Common questions about this position

What is the location for this Account Manager role?

The role is based in Melbourne, covering Victoria, with travel required within Victoria and Tasmania, including occasional overnight stays.

What skills are required for the Account Manager position?

Key skills include exceptional communication and interpersonal skills, excellent presentation and negotiation capabilities, and a positive approach to solving challenges. A proven background in Account Management and experience in the Healthcare industry with CSSD knowledge is preferred.

What does Ecolab's company culture emphasize?

Ecolab emphasizes three behavioral shifts: People First, One United ANZ Ecolab Team, and Owning the Outcome, with a focus on diverse and inclusive teams, opportunities for growth, and teamwork driving advancement.

What makes a strong candidate for this role?

A strong candidate is a professional, well-organized self-starter with a high degree of autonomy, exceptional interpersonal skills, healthcare industry experience, and a full unrestricted driver’s license.

Is the salary specified for this position?

This information is not specified in the job description.