Account Manager, Demand Platforms

Position Overview

• Location Type: Remote
• Employment Type: Full-Time
• Salary: Not specified

OpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens. At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising. The OpenX Demand Platform Operations team manages all DSP relationships across the OpenX Ad Exchange. As a DSP Account Manager, you will be responsible for owning and growing a portfolio of DSP relationships, ensuring their operational success, technical integration health, and revenue performance across OpenX's supply and product offerings. This role is ideal for a programmatic account management professional with a strong foundation in RTB, technical troubleshooting, and business growth strategies, ready to take full ownership of demand partner engagements. This role will interface cross-functionally across our supply, product, support, finance, and buyer teams and act as a key voice for our demand partners in internal prioritization and external planning.

Requirements

• Strong foundation in RTB (Real-Time Bidding)
• Technical troubleshooting skills
• Business growth strategies experience
• Ability to manage a portfolio of DSP partners
• Strong relationship management skills
• Excellent communication and interpersonal skills
• Proficiency in data analysis tools (e.g., Excel, Looker)

Responsibilities

• Strategic Account Ownership & Relationship Management:
  • Independently manage a portfolio of mid-sized DSP partners.
  • Maintain strong relationships and serve as the day-to-day point of contact.
  • Act as a trusted advisor, understanding DSP business models and goals.
  • Lead regular client calls, business reviews, and working sessions.
  • Align on priorities, challenges, and growth opportunities.
• Revenue Growth & Optimization:
  • Monitor and grow DSP revenue through performance analysis and opportunity identification.
  • Proactively track and report on revenue trends and business drivers.
  • Collaborate with the Platform Partnerships (BD) team on joint account plans.
• Technical & Operational Support:
  • Troubleshoot and resolve integration issues and campaign discrepancies.
  • Drive optimization initiatives for efficiency and marketplace performance.
  • Support onboarding and go-to-market planning for new DSP integrations.
• Data Analysis & Reporting:
  • Use tools like Excel, Looker, and internal dashboards to assess account performance.
  • Create and present business reviews and ad-hoc performance reports.