Account Management Analyst at FalconX

United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Cryptocurrency, Financial Services, FintechIndustries

Requirements

Candidates should possess a BA/BS degree and 1-3 years of experience in a financial client service or account management role. Proven experience in client service, preferably within crypto trading, prime brokerage, or asset management, is required. Advanced knowledge of the digital asset space, including industry history and trends, is necessary. Proficiency in CRM software (preferably Salesforce) and Microsoft Office Suite is essential. Strong analytical, problem-solving, communication, and customer service skills are crucial. The ability to work under pressure, manage multiple priorities, and collaborate effectively within a team is also required.

Responsibilities

The Account Management Analyst will support the Global Head of Account Management in enhancing the Counterparty Onboarding Process globally, including KYC, AML, credit, legal, and operational due diligence. Responsibilities include operationalizing workflows for a smoother client experience, documenting internal processes, and creating knowledge-sharing tools. The role involves acting as a point of contact for internal teams such as Legal, Compliance, Sales, Risk, and Middle Office for associated projects. Additionally, the analyst will assist in developing customized integration plans for clients and providing timely updates and metrics on onboarding project statuses, bottlenecks, and risks to senior management.

Skills

Project Management

Process Improvement

KYC

AML

Due Diligence

Documentation

Workflow Optimization

Operational Support

FalconX

Institutional crypto trading platform for financial institutions

About FalconX

FalconX is an institutional crypto trading platform that simplifies the trading of digital assets like Bitcoin and Ethereum for financial institutions. It provides clear price discovery and efficient trade execution, allowing clients to trade without concerns about hidden fees. The platform is trusted by major financial institutions and offers tailored services such as trade execution, credit, and treasury management. FalconX aims to deliver a reliable and comprehensive trading experience for institutional investors in the digital asset market.

San Mateo, CaliforniaHeadquarters

2018Year Founded

$415.4MTotal Funding

SERIES_DCompany Stage

Fintech, Crypto & Web3Industries

201-500Employees

Benefits

Hybrid Work Options

Performance Bonus

Company Equity

Risks

Increased competition in crypto derivatives could pressure FalconX's profit margins.

Regulatory scrutiny may impact the adoption of FalconX's auto-liquidation service in APAC.

Expansion into FX market may lead to integration challenges and operational risks.

Differentiation

FalconX eliminates slippage and hidden fees using advanced data science techniques.

The platform is trusted by major financial institutions for its reliability and effectiveness.

FalconX offers a comprehensive suite of services tailored for institutional clients.

Upsides

Acquisition of Arbelos Markets strengthens FalconX's position in the crypto derivatives market.

Launch of auto-liquidation service enhances capital efficiency for APAC crypto miners.

New FX desk in London expands FalconX's service offerings into traditional markets.

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