Account Executive - Strategic

Raleigh, North Carolina, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Customer Experience Software, Employee Experience Software, SaaSIndustries

Requirements

Candidates should possess 5-8 years of successful SaaS enterprise sales experience, with a strong focus on selling ITSM and EX solutions. Advanced knowledge of SaaS platforms and their impact on enterprise efficiency, along with hands-on experience with departmental ITSM and advanced EX platforms, is required. Strong analytical abilities, a customer-centric mindset, and proficiency in solution selling and pipeline management are essential. The ideal candidate will be collaborative, analytical, and persistent in navigating complex sales cycles.

Responsibilities

The Account Executive will expand Freshworks’ footprint within enterprise organizations by engaging multiple stakeholders and delivering customized ITSM and EX solutions. Responsibilities include demonstrating how Freshworks’ software enhances productivity and employee satisfaction, managing complex consultative sales processes with high-budget deals and medium-to-long sales cycles, building and maintaining a robust sales pipeline, creating compelling value propositions, and collaborating with internal teams like Marketing, Solutions Engineers, and Customer Success.

Skills

ITSM

Sales

Account Management

Consultative Selling

Stakeholder Management

Enterprise Software Sales

FreshBooks

Cloud-based accounting software for businesses

About FreshBooks

FreshBooks provides cloud-based accounting software aimed at simplifying financial management for small to medium-sized businesses and self-employed professionals. The software allows users to efficiently track expenses, time, and invoices, making it accessible even for those without accounting experience. Users subscribe to the service with various pricing tiers, and they can take advantage of a 30-day money-back guarantee and an 80% discount for the first four months. FreshBooks stands out from competitors by offering a user-friendly interface and mobile accessibility, enabling users to manage their finances on the go. The company's goal is to help business owners and accountants streamline their financial processes, improve organization, and enhance client relationships.

Toronto, CanadaHeadquarters

2003Year Founded

$149.6MTotal Funding

DEBTCompany Stage

Consumer Software, FintechIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

401(k) Company Match

Stock Options

Unlimited Paid Time Off

Parental Leave

Home Office Stipend

Professional Development Budget

Risks

Increased competition from market leaders may impact FreshBooks' market share.

Dependency on Stripe's technology could pose risks if Stripe faces issues.

Economic downturns may threaten FreshBooks' subscription-based revenue model.

Differentiation

FreshBooks offers a user-friendly platform for non-accountants, simplifying financial management.

The company provides mobile-friendly solutions, catering to the rise of remote work.

FreshBooks' integration with Shopify enhances e-commerce capabilities for online businesses.

Upsides

FreshBooks' subscription model aligns with industry trends, boosting customer acquisition and retention.

The expansion of Stripe Connect features enhances FreshBooks Payments, improving payment processing.

AI-driven financial analytics tools can provide predictive insights, enhancing decision-making.

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