Account Executive (Account Management and Operations)

Makati, Metro Manila, Philippines

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Logistics, Data & Analytics, Enterprise SoftwareIndustries

Requirements

Candidates must possess a Bachelor’s degree in Business Administration, Business Management, or a related field. Strong analytical and marketing skills are essential, along with excellent interpersonal and communication abilities in English.

Responsibilities

The Account Executive will be responsible for retaining 80% of the volume and revenue commitment forecast from corporate sales per shipper or customer. They will upsell and grow existing volume in their portfolio, ensure shipment handling needs are met, and familiarize themselves with the daily needs of assigned accounts. The role includes managing newly onboarded and existing accounts, maintaining positive relations, and ensuring responsiveness to communication channels. They will communicate SLA and SOPs to various business units, act as first-tier problem solvers, facilitate monthly business reviews, and collect payments while aligning with NV Finance.

Skills

Account Management

Sales

Revenue Development

Upselling

Client Needs

Data Analysis

Communication

Relationship Management

Ninja Van

Technology-enabled logistics and delivery services

About Ninja Van

Ninja Van provides delivery services in Southeast Asia, catering to both businesses and individuals. The company focuses on creating a simple and efficient delivery experience through its technology platform, which enables real-time tracking of parcels and allows customers to schedule deliveries at their convenience. Ninja Van operates a wide network of drop-off and pick-up points to enhance accessibility. The company generates revenue by charging delivery fees based on parcel size, weight, and distance, and also offers additional services like cash on delivery. Unlike many competitors, Ninja Van emphasizes customer service and a user-friendly experience, making it a significant player in the region's logistics market.

Singapore, SingaporeHeadquarters

2014Year Founded

$947.9MTotal Funding

DEBTCompany Stage

Automotive & Transportation, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Competitive income compared to the market

Tet bonus , Performance review from 1 - 4 months

Paid social insurance based on full salary

12 days annual leave, 5 days sick leave (with full salary)

High-class AON Health Insurance for manager level

Year End Party, annual Townhall Ceremony

Annual company trip

Attractive team-building activities

Provide laptop for employees

Risks

Increased competition from startups like Toki threatens market share.

Recent layoffs in the tech team may hinder innovation and technology advancement.

Reliance on revolving credit facility suggests potential cash flow challenges.

Differentiation

Ninja Van leverages advanced technology for real-time parcel tracking and delivery scheduling.

The company offers a wide network of drop-off and pick-up points for convenience.

Strategic partnerships with financial institutions enhance service offerings and customer reach.

Upsides

Rising e-commerce in Southeast Asia boosts demand for last-mile delivery services.

Expansion of warehouse facilities improves logistics infrastructure for SME clients.

New leadership appointments indicate a focus on regional growth and development.

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