Account Director - Germany at Insider

Hamburg, Hamburg, Germany

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Marketing TechnologyIndustries

Requirements

Experience in account management, renewals, and stakeholder management
Ability to work in coordination with Customer Success Managers
Skills in driving renewals, expansion, and MRR raise opportunities
Expertise in contract terms, including price negotiations
Capability to manage high-level stakeholders across account bases
Proficiency in sponsor nurturing and discovering stakeholder needs
Experience conducting Business Reviews and handling renewal processes
Ability to succeed in a team-selling environment for account penetration and coverage
Strong forecasting skills for monthly and quarterly performance
Experience negotiating deals and contracts at various levels

Responsibilities

Own a portfolio of existing accounts and take responsibility for their retention and growth
Identify upsell and cross-sell opportunities within existing accounts
Proactively own renewals in accounts in cooperation with the Customer Success team
Manage high-level stakeholders and serve as the primary contact for executives
Conduct sponsor nurturing and discover all stakeholders and their needs to match with Insider product suites
Perform Business Reviews, renewal processes, and contract negotiations
Consistently forecast monthly and quarterly performance
Negotiate deals and contracts at various levels within targeted accounts

Skills

Insider

Growth management platform for digital marketers

About Insider

Insider has created a Growth Management Platform (GMP) tailored for digital marketers, enabling businesses to effectively manage and enhance their growth throughout the sales funnel. The platform utilizes artificial intelligence to provide personalized customer experiences, which helps in increasing engagement and boosting sales. Insider serves a wide array of clients, including notable Fortune 500 companies like UNIQLO and Singapore Airlines, and operates globally in major cities such as London, Paris, and Tokyo. The company follows a software as a service (SaaS) model, offering its platform on a subscription basis, which allows for scalability and a consistent revenue stream. Insider differentiates itself from competitors through its focus on AI-driven personalization and its established reputation among high-profile clients. The company's goal is to continuously improve its platform and maintain high customer satisfaction to retain existing clients and attract new ones.

Istanbul, TürkiyeHeadquarters

2012Year Founded

$751MTotal Funding

SERIES_ECompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees