Account Director, Digital Natives at OpenAI

Sydney, New South Wales, Australia

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, TechnologyIndustries

Requirements

7+ years selling and renewing platform-as-a-service and/or software-as-a-service
Designing and executing complex deal strategies
Supporting the growth of fast-growing, high-performance companies
Working directly with c-level executives
Communicating technical concepts to customers and internal stakeholders
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
Customer-centric mindset with motivation to deeply understand customer priorities and build strong relationships
Passion or deep curiosity in artificial intelligence
Builder mindset excited to impact company operations, build systems and processes, and execute with precision
Thrives on new challenges, bespoke issues, and experimentation
Strategist with deep understanding of go-to-market best practices and long-term planning

Responsibilities

Manage a portfolio of customer accounts, developing and executing strategies for a comprehensive account plan
Support customer accounts from initial engagement to successful deployment and through to renewal
Partner with solutions and research engineering to build and execute complex customer programs and projects
Own a revenue target
Manage revenue forecasts
Analyze key account metrics to create reports and provide insights to internal and external stakeholders
Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
Support the recruitment and onboarding of other teammates
Support the development of company culture

Skills

Key technologies and capabilities for this role

Account ManagementSales StrategyRevenue ForecastingCustomer SuccessAI SolutionsStrategic PlanningPartnership DevelopmentIndustry AnalysisPipeline GenerationMetrics Analysis

Questions & Answers

Common questions about this position

Is this role remote or office-based?

This role is based in Sydney, Australia, with a hybrid work model requiring 3 days in the office per week. OpenAI offers relocation assistance to new employees.

What experience is required for this Account Director role?

Candidates need 7+ years selling and renewing platform-as-a-service and/or software-as-a-service, experience designing and executing complex deal strategies, supporting growth of fast-growing high-performance companies, working with C-level executives, communicating technical concepts, and gathering market intelligence.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the team and culture like at OpenAI?

The Go To Market (GTM) team includes Sales, Solutions, Support, Marketing, and Partnership professionals working together to help customers deploy AI products. The role involves supporting the development of company culture and collaborating across functions like solutions, marketing, engineering, and more.

What makes a strong candidate for this role?

Strong candidates are customer-centric, motivated to understand customer priorities, build executive relationships as a trusted advisor, and have a passion or deep curiosity in artificial intelligence.

OpenAI

Develops safe and beneficial AI technologies

About OpenAI

OpenAI develops and deploys artificial intelligence technologies aimed at benefiting humanity. The company creates advanced AI models capable of performing various tasks, such as automating processes and enhancing creativity. OpenAI's products, like Sora, allow users to generate videos from text descriptions, showcasing the versatility of its AI applications. Unlike many competitors, OpenAI operates under a capped profit model, which limits the profits it can make and ensures that excess earnings are redistributed to maximize the social benefits of AI. This commitment to safety and ethical considerations is central to its mission of ensuring that artificial general intelligence (AGI) serves all of humanity.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$18,433.2MTotal Funding

LATE_VCCompany Stage

AI & Machine LearningIndustries

1,001-5,000Employees