Account Associate at M&T Bank

Orange, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Associates’ degree and a minimum of 1 year’s work experience, or in lieu of a degree, a combined minimum of 3 years’ higher education and/or work experience, including a minimum of 1 year’s work experience
Proven verbal and written communication skills
Proven personal computer skills
Detail-oriented
Proven organizational skills

Responsibilities

Onboard new brokers and dealers from initial application to final integration and funding on the sales portal
Review pricing on applications for accuracy and handle related vendor communications
Obtain executed program agreements for each broker and dealer, including private label; review the documents, enter them into the system, and file them
Work with Legal on documentation language, program agreements, and edits to finalize the documents; ensure all necessary documentation is received and contact the customer or Sales as needed to request missing items
Convey credit decisions to brokers, dealers and/or end users, inclusive of the rationale for decisions or potential mitigants to transaction approval
Participate in conference calls with brokers, customers, and Credit that discuss credit-related updates, concerns, and issues
Send new rate cards out to Sales on monthly/control transactions already approved with respect to rates being indexed
Work with Collections on payment issues to facilitate communications with the broker, vendor and/or end user as required
Assist brokers and dealers on assumptions and contract maintenance adjustments (CMAs); work with them on subordinations as necessary to verify details and/or obtain additional information
Work with dealers and end users to properly perfect titles through verification of documentation and paperwork
Review pricing requests on documentation fees received from Sales to ensure consistency and following with rate cards
Review requests from brokers, vendors and/or end users on end-of-term language, usually revolving around prepayment options; respond on occasion to these requests
Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite
Identify risk-related issues needing escalation to management
Promote an environment that supports diversity and reflects the M&T Bank brand
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Complete other related duties as assigned

Skills

Broker Onboarding

Dealer Integration

Pricing Review

Documentation Management

Credit Communication

Vendor Communications

Legal Coordination

Contract Review

Collections Support

Title Perfection

Workflow Coordination

Data Entry

Conference Calls

Rate Cards

Payment Issues

M&T Bank

Full-service banking for individuals and businesses

About M&T Bank

M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.

Buffalo, New YorkHeadquarters

1993Year Founded

IPOCompany Stage

Financial ServicesIndustries

10,001+Employees