インダストリーコンサルタント（カスタマーフロント）【金融サービス領域】 - ソング本部 at Accenture

Tokyo, Japan

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Banking, InsuranceIndustries

Requirements

必須 (Essential)
銀行・証券・生保・損保・クレジットカード・決済・リース業界または類する主要官庁でのご経験やご知見
下記いずれかの経験:
ストラテジーコンサルティング・ビジネスコンサルティング・テクノロジーコンサルティング経験
経営企画・事業企画・事業開発・サービス企画・マーケティング戦略・営業企画・カスタマーサービス業務経験
テクノロジー戦略・システム導入・DX推進・ITコンサルティング経験、PMO・伴走支援経験
歓迎 (Preferred)
プロフェッショナルとしての自覚を持ち、企業の変革実現に対して主体的に推進していきたい方
企業視点と消費者/従業員を含む生活者視点の両面から企業のビジネスや社会環境へのインパクトに関心を持ち、社会全体の持続的な成長に関心をお持ちの方
生成AIなど最新テクノロジーやサービストレンドに対する感度と理解をお持ちの方
ロジカルシンキング・クリティカルシンキングやスライドライティング・プレゼンテーション力に一定の素養をお持ちの方
英語を用いたビジネス経験（TOEIC750点以上）

Responsibilities

担当業界（金融サービス領域）にフォーカスした企業の経営者層のカウンターパートとして、フロントステージ変革をカバー:
新規ビジネス戦略、ブランド戦略、マーケティング戦略、営業戦略、チャネル改革、顧客体験改革
企業のパーパス・ミッションの再定義、それに基づくターゲットカスタマーと企業の価値・ブランドの明確化
市場規模概算・ターゲットとなる生活者体験設計
マルチチャネルでのコミュニケーションプランの策定
新たな体験・共感を生み出す既存事業に閉じないサービス・商品の企画・構想立案
バックステージ変革:
プロセス・データ・テクノロジー・組織・従業員を含めたオペレーティングモデル改革
フロントステージで定義した体験を下支えするプロセス改革、人的資源・組織変革、データ活用・データ基盤戦略、カスタマーフロントのテクノロジー変革、経営資源配賦含めたガバナンス改革
変革実行のカギとなる従業員を始めとする多様なステークホルダーのチェンジマネジメント推進
体験変革の全体推進（プロジェクト事例: 保険業界・銀行業界の新規事業モデル構想、ブランド・マーケティング戦略、プロセス・組織変革、データ利活用、システム開発等）

Skills

Key technologies and capabilities for this role

Strategy ConsultingBusiness ConsultingTechnology ConsultingMarketing StrategyBrand StrategyCustomer ExperienceDigital TransformationChange ManagementData StrategyPMODigital Marketing

Questions & Answers

Common questions about this position

What experience is required for this Industry Consultant role?

Required experience includes work or knowledge in banking, securities, life insurance, non-life insurance, credit cards, payments, leasing industries or similar government agencies, plus one of the following: strategy/ business/ technology consulting, business planning/ development/ service planning/ marketing/ sales planning/ customer service, or technology strategy/ system implementation/ DX promotion/ IT consulting/ PMO.

What preferred qualifications are there for this position?

Preferred candidates have a professional mindset to proactively drive corporate transformation, interest in business and societal impact from enterprise and consumer/employee perspectives, sensitivity to latest technologies like generative AI, logical/critical thinking, slide writing/presentation skills, and business experience in English (TOEIC 750+).

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What is the company culture like at Accenture?

Accenture fosters an inclusive and diverse environment free from bias where everyone feels belonging, supports holistic well-being (physical, mental, financial), provides learning opportunities through certifications and diverse experiences, and is recognized as one of the World’s Best Workplaces™.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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