[Remote] Math Learning Consultant at Think Academy

Remote

Not SpecifiedCompensation

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Bachelor's degree required; a degree in Teaching, Education, or Mathematics is preferred
Minimum 1-2 years of experience in education consulting, inside sales, or customer success
Fluent in both English and Chinese, with strong communication skills
Enthusiastic about education and helping students succeed; empathetic towards parents' needs and concerns
Highly organized, detail-oriented, and responsive
Strong problem-solving and emotional intelligence
Able to work 40 hours per week, approximately 6–7 hours per day, 6 days a week, with working hours from 6:00 AM to 1:00 PM and one day off during the weekday
Excellent teamwork and collaboration skills; Self-motivated and data-driven

Effectively address client inquiries about course offerings, schedules, teaching methods, and registration processes
Follow up with potential clients who register or inquire through Think Academy’s official website, ensuring timely engagement and personalized communication
Conduct consultation calls, text messages or emails to understand students’ academic goals and recommend appropriate courses
Build strong relationships with parents by understanding their children’s academic needs and recommending suitable programs
Manage leads generated from digital channels (website, ads, social media) — track their progress in the CRM system and take ownership of the full conversion process from first contact to enrollment
Developing and execute plans to meet weekly/monthly enrollment targets and improve resource conversion rates
Collaborate with the marketing and academic teams to give feedback on lead quality, user needs, and messaging effectiveness
Analyze personal performance data weekly and proactively adjust communication tactics to achieve and exceed enrollment goals