Remote Jobs at Tekmetric

Candidates should possess 1-2 years’ experience in Customer Onboarding or a customer-facing function, demonstrate project management skills, and have a track record of proactively resolving escalated client service issues while sharing insights with the organization. Experience establishing and growing relationships with all levels within enterprise organizations from Director to C-Suite is preferred, along with a Bachelor’s degree which is preferred.

Candidates should possess a high school diploma or equivalent, and ideally some prior customer service experience is preferred. A strong interest in technology and a passion for helping others are essential qualifications.

Candidates should possess 5+ years of experience on the service side of the automotive industry, demonstrating strong industry knowledge, particularly an understanding of shop owner challenges and Tekmetric’s customer base. They should have 2+ years of partner sales experience preferred, along with analytical abilities to drive strong commercial outcomes. Previous SaaS experience and experience presenting to smaller audiences are also desired.

The Senior Product Manager should possess 3+ years of experience in product management, preferably in a SaaS environment, along with strong analytical skills and SQL proficiency. Experience with Kanban development methodologies and product management tools such as JIRA is required, and a strong understanding of translating business goals into defined requirements is essential.

The ideal candidate has 5+ years of experience with Javascript, Typescript, and React, along with experience with a global state management framework like Redux. Familiarity with relational databases, experience developing and deploying production-ready SaaS software, and expertise in Agile principles are also required. Strong written communication skills are essential.

Candidates must have 5+ years of experience testing cloud web and mobile customer-facing applications and 2+ years of experience leading testing on a product area or feature. Proficiency in scripting/programming languages such as Python, Java, or Javascript/Typescript is required, along with experience in test automation frameworks like Selenium, JUnit, Cypress, Playwright, or RestAssured. A strong understanding of software testing methodologies, tools, processes, the software development lifecy…

Candidates should have 5+ years of experience in DevOps, Site Reliability Engineering (SRE), or a related field, with deep knowledge of cloud environments like AWS or GCP. Experience with infrastructure as code tools such as Terraform, automation tools, containerization with Docker and Kubernetes, monitoring and logging tools like Prometheus, Grafana, or the ELK stack, and scripting languages such as Python or Bash is required. Proficiency in designing and optimizing CI/CD pipelines, strong comm…

Candidates should have a minimum of 5 years of experience as a Salesforce Administrator and a strong understanding of Salesforce Sales Cloud, data management, and automation best practices. Experience with third-party integrations and installed packages is required, along with excellent problem-solving and troubleshooting skills. The ability to collaborate with stakeholders to translate business needs into technical solutions is also essential. A Salesforce Admin Certification is preferred.

Candidates should have over 5 years of professional experience in an advanced analytics or customer operations role, with prior experience in SaaS being a plus. They must possess strong analytical skills and proficiency in data analysis and reporting tools like Google Sheets, Excel, Tableau, or Looker. Experience with CRM systems such as HubSpot or Salesforce, and customer success platforms like ChurnZero, Zendesk, or Gainsight is preferred. Excellent communication, interpersonal skills, attenti…

Candidates should have at least 2 years of experience in recruiting, sourcing, or HR coordination, with required SaaS experience. Strong experience in resume review, candidate sourcing, and screening is necessary, along with previous experience using Greenhouse and LinkedIn Recruiter. Excellent organizational skills, attention to detail, and the ability to manage high-volume tasks effectively are essential. Strong written and verbal communication skills and comfort in a fast-paced environment ar…

- 5+ years of experience in a leadership role overseeing customer support, preferably in a SaaS environment - Expertise in customer service operations, processes, and infrastructure in support - Experience in addressing customer needs by leveraging AI tools - Ability to gain deep understanding of customers' concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed - Prior success in establishing and analyzing business processes that drove higher business oper…

- 5+ years of design experience in-house or at an agency, ideally with exposure to both B2B and B2C environments - A strong portfolio showcasing conceptual thinking, brand systems, and multi-channel design (digital, print, social, event, and campaign work) - Fluency in Adobe Creative Suite and Figma; experience with motion, photography direction, or experiential design is a plus - Proven ability to translate brand strategy and messaging into visually compelling creative concepts - Strong underst…

- 2+ years of inside sales experience (High Transactional B2B SaaS preferred) - Proven track record of meeting or exceeding sales targets - Experience with CRM software (Salesforce preferred) - Excellent written, verbal, and in-person communication skills - Strong organizational skills and attention to detail - A high level of curiosity and problem-solving ability — you’re an active listener who loves helping customers find solutions - Comfortable maintaining a high daily activity level (calls, …

- Bachelor’s degree in business, Communication, or a related field - 3+ years of experience in customer success, account management, or a related field within the SaaS industry - Proven track record of managing and improving customer onboarding processes - Strong leadership skills with experience in managing and motivating teams - Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and team members - Proficiency in CRM and project managem…

- 8+ years of professional experience—preferably in technology or SaaS—with a proven record of executing large-scale user or industry conferences