Senior QA Analyst

Position Overview

Tekmetric is seeking a Senior QA Analyst to join our quality analyst team. This role is pivotal in ensuring the quality and dependability of Tekmetric's web and mobile applications, products, and services through manual and automated testing. You will collaborate closely with software developers, product managers, and other stakeholders to deliver high-quality software products.

About Tekmetric

Tekmetric is an all-in-one, cloud-based platform designed to help auto repair shops operate more efficiently, grow their businesses, and enhance customer service. Founded in Houston in 2017, Tekmetric has become the industry's leading solution by focusing on innovation, real-world experience, and a strong community. Our platform simplifies operations, allowing shop owners to concentrate on delivering exceptional service and building customer trust. We are committed to transparency, integrity, innovation, and a service-first mindset, empowering repair shops to thrive and lead the industry forward.

Responsibilities

Test Planning & Design

• Create and maintain detailed test plans, test cases, and test scripts based on requirements and design documents.
• Collaborate with stakeholders to understand project requirements and functional specifications.
• Contribute to the development of testing strategies aligned with project goals.
• Determine the appropriate testing methodologies for specific projects.

Manual & API Test Execution

• Execute manual tests to identify defects, usability issues, and inconsistencies in software functionality.
• Execute and perform API Testing.
• Perform regression testing to ensure new features and bug fixes do not negatively impact existing functionality.

Automation Testing

• Design, develop, and maintain test automation frameworks.
• Implement automated test scripts for functional and regression testing.
• Integrate testing into CI/CD pipelines.
• Collaborate with development teams to automate deployment testing.

Quality Assurance Processes

• Identify areas for process improvement within the QA team.
• Implement and advocate for best practices in testing processes.

Documentation

• Maintain accurate and up-to-date documentation of test cases, test execution results, and defect reports.
• Contribute to the development of user documentation and training materials.

Collaboration & Communication

• Work closely with cross-functional teams to understand project requirements and provide feedback on design and functionality.
• Clearly communicate testing status, progress, and any obstacles to the team.

Professional Development

• Continuously enhance technical skills and knowledge.
• Stay updated on industry trends, emerging technologies, and testing methods.

Requirements

• 5+ years of experience testing cloud web and mobile customer-facing applications.
• 2+ years of experience leading testing on a product area or feature.
• Proficiency in scripting/programming languages (e.g., Python, Java, Javascript/Typescript).
• Experience with test automation frameworks (e.g., Selenium, JUnit, Cypress, Playwright, RestAssured).
• Strong knowledge of software testing methodologies, tools, and processes.
• Knowledge of software development lifecycle and agile methodologies.
• Strong analytical and problem-solving skills, with keen attention to detail.
• Excellent communication skills.

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