Remote Jobs at PagerDuty

Candidates should possess experience growing existing accounts and acquiring new business, thrive in a tech-forward environment, and be passionate about delivering impactful solutions. They should also be consultative sales leaders who understand the nuances of nurturing long-term relationships and winning new business, and have a customer-centric approach.

- Demonstrated track record in a modern SaaS company - Experience in hiring and developing experienced team members - Understanding of the motion to win in the enterprise - Customer-centric mindset

Candidates should have experience growing existing accounts and acquiring new business, thrive in a tech-forward environment, and be passionate about delivering impactful solutions. They should possess consultative sales leadership skills and an understanding of nurturing long-term relationships while securing new deals.

Candidates should possess a strong background in customer success, preferably within a SaaS or modern technology environment, with a proven track record of leading and developing high-performing teams. Demonstrated experience in enterprise customer management, strategic planning, and driving revenue growth is essential. Strong leadership skills, a customer-centric approach, and the ability to articulate complex value propositions are required. Experience with key metrics such as gross revenue re…

- Track record in a modern SaaS company in hiring and developing experienced team members - Experience creating a culture of customer centricity - Understanding of the motion to win in the enterprise - Ability to align with Executive stakeholders - Ability to evolve Customer Success strategy - Ability to articulate Operations Cloud value proposition and how PagerDuty helps corporations revolutionize their digital operations - Experience leading, mentoring, and developing a high-performing custom…

Candidates must possess a minimum of 12 years in product management, with substantial experience in SaaS, AI, and/or automation. A strong understanding of workflow platforms, including triggers, variables, conditions, and actions, along with no-code, low-code, and pro-code authoring modalities is required. Experience with and a deep interest in building experiences powered by generative and agentic AI are essential. The role demands strong technical acumen and a proven track record of leading an…

Candidates must possess a minimum of 12 years in product management, with significant experience in SaaS, AI, and/or automation. A strong understanding of workflow platforms, including triggers, variables, conditions, and actions, as well as no code, low code, and procode authoring modalities is required. Experience with and a deep interest in building experiences powered by generative and agentic AI are essential, along with strong technical acumen and a proven track record of leading and devel…

- 8+ years of experience building and architecting large-scale web applications with Ruby on Rails - Deep, up-to-date expertise in Ruby on Rails, including the latest features, patterns, and best practices - Proven track record of leading technical transformations or platform modernization in production environments - Experience with modularization, service boundaries, and evolving complex Rails systems - Significant experience designing, building, testing, and operating distributed systems in a…

- 8+ years of experience building and architecting large-scale web applications with Ruby on Rails - Deep, up-to-date expertise in Ruby on Rails, including the latest features, patterns, and best practices - Proven track record of leading technical transformations or platform modernization in production environments - Experience with modularization, service boundaries, and evolving complex Rails systems - Significant experience designing, building, testing, and operating distributed systems in a…

- Experience selling SaaS products to Enterprise accounts (target accounts +$500 million in revenue, focused on 12-20 accounts) - Consultative sales approach with a proven track record of driving sales growth - Ability to lead and manage a pipeline of opportunities within existing accounts to deliver against sales targets - Capability to go wide within accounts to align operations cloud story to different stakeholders (multi-product catalog) - Tech-savvy with ability to captivate a tech-savvy au…

- 10+ years of experience in leading enterprise software partnerships, ecosystem management, product development, product marketing, and/or business development within the enterprise software industry - Proven track record leading successful ecosystem or partner programs in DevOps, ITOps, developer tools, enterprise software or IT operational environments - Deep understanding of enterprise infrastructure, operations, software development, and application software landscapes with the ability to c…

- 5+ years of hands-on technical background with primary emphasis on IT Operations or Professional Services delivery - Demonstrated Python and Javascript experience, especially within AWS Lambda and automation/scripting contexts - Knowledge and ability to interact with common SaaS and traditional software APIs (REST, SOAP, WS), webhooks for integration development - Hands-on technical background using AWS services (EC2, Lambda, S3, RDS, API Gateway, DynamoDB, IAM) - Currently authorized to work …

- Located in the San Francisco Area ONLY - 8+ years of experience working in IT operations, overseeing large information technology projects - 6+ years of people management experience leading multiple technical teams, distributed across multiple geographies - Proven experience in operating and managing security, automation technology, and automation programs - Excellent understanding of computer systems, security, network and systems administration, databases and data storage systems, and teleco…

- Basic Qualifications: - Experienced professional with 5-10 years relevant industry expertise - Experience building business value ROI models - Working knowledge in a SaaS business model - Strong knowledge of PagerDuty product and platform features and capabilities is highly desired - Strong understanding of IT enterprise architecture, DevOps principles and modern IT monitoring - Ability to travel to client sites as necessary - Preferred Qualifications: - Strong consulting skills and proven res…

- 5+ years of experience in full-cycle recruitment or talent acquisition - Proficient in using an Applicant Tracking System (ATS) - Strong experience with sourcing and networking techniques, including Boolean search, job boards, social media, referrals, and sourcing tools - Excellent communication and interpersonal skills with a customer-centric mindset - Fluent in English, spoken and written - Experience in technical and cross-functional full-cycle recruiting with the ability to prioritize and …