Enterprise Account Executive
Common Room- Full Time
- Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates should possess a proven track record of acquiring new business and driving growth within existing accounts, with a strong understanding of SaaS products and the ability to navigate complex sales cycles. They should be adept at building consultative relationships with senior executives and have experience managing a diverse pipeline of opportunities, targeting organizations with $500 million+ in revenue.
The Enterprise Account Executive will focus on value selling by highlighting the unique value of PagerDuty's products and services, addressing customer pain points, and building long-term relationships. They will drive new business and expand existing accounts through upsell and cross-sell opportunities, effectively managing multi-product sales cycles, and leading high-level conversations with senior executives to secure support for new initiatives.
Incident management and response platform
PagerDuty specializes in incident management and response, providing a platform that helps organizations quickly address IT issues to minimize operational disruptions. The platform integrates with various monitoring tools to detect incidents in real-time, alerting the right personnel for swift action. This process aids in reducing downtime and maintaining service quality across sectors like technology, finance, healthcare, and retail. PagerDuty operates on a subscription-based model, offering different pricing tiers based on user count and feature levels, which ensures a steady revenue stream. The company also provides premium support and professional services, enhancing its offerings. Overall, PagerDuty aims to help organizations efficiently manage and resolve IT incidents, ensuring the reliability of their digital services.