PagerDuty

Principal Product Manager, Growth

San Francisco, California, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
AI & Machine Learning, Enterprise SoftwareIndustries

Requirements

The Principal Product Manager, Growth requires 7+ years of product management experience, with a focus on leading AI growth initiatives. Candidates should possess strong analytical skills, the ability to synthesize qualitative feedback with data-driven insights, and experience translating complex concepts into clear strategies. Strong business acumen and the ability to thrive in fast-paced environments are also essential, along with experience managing multiple priorities and fostering inclusive collaboration.

Responsibilities

This role involves leading the vision, strategy, and execution for AI growth products and services, aligning executive stakeholders around a product roadmap, collaborating with data scientists, engineers, designers, and product managers to develop customer experiences, guiding products through Beta, Early Access, and General Access stages, and working collaboratively with Marketing, Sales, and Customer Success teams to define and execute go-to-market strategies.

Skills

Analytical mindset
Data-driven insights
Stakeholder management
Product roadmap
Go-to-market strategies
Beta
Early Access
General Access

PagerDuty

Incident management and response platform

About PagerDuty

PagerDuty specializes in incident management and response, providing a platform that helps organizations quickly address IT issues to minimize operational disruptions. The platform integrates with various monitoring tools to detect incidents in real-time, alerting the right personnel for swift action. This process aids in reducing downtime and maintaining service quality across sectors like technology, finance, healthcare, and retail. PagerDuty operates on a subscription-based model, offering different pricing tiers based on user count and feature levels, which ensures a steady revenue stream. The company also provides premium support and professional services, enhancing its offerings. Overall, PagerDuty aims to help organizations efficiently manage and resolve IT incidents, ensuring the reliability of their digital services.

Key Metrics

San Francisco, CaliforniaHeadquarters
2009Year Founded
$168.9MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
1,001-5,000Employees

Benefits

Health, AD&D, Disability, Vision, Life, and Dental Insurance
Paternity and Maternity Leave
Employee Assistance Program
PTO (Vacation / Personal Days)
Sick Time
Remote Work
Adoption Assistance
401(k)
Employee Stock Purchase Program
Flexible Spending Account
Student Loan Repayment Plan

Risks

Emerging AIOps platforms may erode PagerDuty's market share.
Economic downturns could affect subscription renewals and acquisitions.
Reliance on third-party integrations poses risks if partners change APIs.

Differentiation

PagerDuty integrates seamlessly with popular tools like Microsoft Teams and Slack.
Recognized as a leader in GigaOm's 2024 Radar for AIOps.
Subscription-based model ensures steady recurring revenue from diverse industries.

Upsides

Enhanced chat collaboration attracts more enterprise clients relying on Microsoft Teams and Slack.
Strategic focus on public sector and Americas sales expands market reach.
Investments by Intech and Quantbot indicate confidence in growth potential.

Land your dream remote job 3x faster with AI