Majors Account Executive - East

Position Overview

• Location Type: Hybrid
• Job Type: Full-time
• Salary: Not specified

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, trusted by half of the Fortune 500 and nearly 70% of the Fortune 100. We offer a flexible, award-winning workplace where you can tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world.

PagerDuty is seeking a Majors Account Executive to join our team. In this hybrid role, you will report to a Regional Sales Director and be responsible for expanding opportunities within a set of existing high-value accounts while also driving new customer acquisition. We are looking for a dynamic, consultative sales leader who understands nurturing long-term relationships and winning new business in a tech-forward environment.

You will manage a portfolio of approximately 30 to 50 accounts, balancing the expansion of existing relationships with prospecting for new logos. Success in this role requires aligning our operations cloud story with multiple stakeholders and identifying and closing new business. PagerDuty emphasizes exceptional, customer-centric sales experiences, and this role is an exciting opportunity to showcase your sales expertise, leverage your tech skills, and make a significant impact.

Requirements

• 5+ years of field sales experience, with a focus on software.

Responsibilities

• Value Selling: Demonstrate the unique value of PagerDuty's products and services to address specific customer needs and challenges.
• Account Expansion & Acquisition: Balance time between growing existing accounts and prospecting for new business. Identify new revenue opportunities within current accounts and develop strategies to win new accounts.
• Strategic Account Development: Develop and execute strategic plans to expand accounts and identify new high-potential opportunities, aligning with customer objectives and leveraging competitive intelligence.
• Sales Effectiveness: Establish and maintain strong, authentic relationships with clients, negotiate positive outcomes, and secure new deals.
• Executive Engagement: Conduct high-level conversations with senior executives (VP+) to uncover strategic needs and align solutions with their business challenges.
• Sales Execution: Ensure thorough and accurate pipeline management, prepare for meetings, and follow up on commitments.
• Prospecting & New Business Development: Utilize marketing, alliances, and BDR programs to uncover new logo opportunities, qualify prospects, and convert leads into customers.
• Planning & Forecasting: Map out territory and account strategies, working with internal resources, and provide accurate forecasts using historical data and market insights.
• Cross-functional Collaboration: Engage internal resources effectively and coordinate with support teams to drive deals forward and ensure a seamless customer experience.

Company Information

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. We are trusted by major organizations worldwide and offer an award-winning, flexible workplace.